Business Details
About
Car Wash
CleanCar is the express exterior auto spa that meets the needs of car owner’s every time you come in for a wash. From our $10 express exterior car wash to our free vacuums, we’re the affordable way to keep your vehicle looking its best.
Location
Hours
Reviews
4.5
241 reviews
5 stars
193
4 stars
22
3 stars
5
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently described as friendly, helpful, and attentive, with several standout employees noted for their exceptional service.
Wash Quality
While many customers praise the effectiveness of the car wash, some have reported issues with soap residue and incomplete cleaning.
Membership Value
The monthly membership is highlighted as a great value, with many customers expressing satisfaction with the services included.
Facilities and Amenities
Customers appreciate the clean facilities, free vacuuming, and additional features like mat cleaning stations.
Communication Issues
There are complaints regarding poor communication and responsiveness, particularly related to cancellations and customer service follow-ups.
- TTTyler1 day ago1.0If you need to cancel, maybe because you have moved away, good luck! I've called and left voicemails, which have not been returned. I've emailed, no response. Going to have to dispute the charges with my credit card company at this point.
- FSFort SaxtownSep 10, 20255.0Best wash in the area!
- LWLori WeltigAug 4, 20255.0Last week, I had the privilege of driving an elderly woman to the doctor. She lives temporarily in the nursing home and requested I use her car. Her car had not been moved in probably over a year. It was a white car at one time but was mostly black from dirt, bugs, tree sap and grime. I just couldn’t show up with her car like that. I stopped by Clean Car to run it through the wash. At the time, I didn’t have a lot of money on me and was just going to do the basic wash. Ashley suggested the higher level of washes, I then shared my why. Then…. Ashley and John blew my mind. They gave me the highest level of wash for FREE. When I came out and it was still not great because the car was really really dirty, they ran the car through again for FREE. That is going above and beyond!! That is Waterloo-style! That is community! I only wish Ashley and John could have seen the car owner’s face when I pulled up “at her service” with her shiny clean car. It was priceless! Thank you for caring! 🫶
Frequently Asked Questions About Cleancar Express Car Wash
What are the operating hours of Cleancar Express Car Wash?
Cleancar Express Car Wash is open Monday to Saturday from 7:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
Where is Cleancar Express Car Wash located?
It is located at 821 North Pointe Dr., Waterloo, IL 62298, USA.
What types of car wash services does Cleancar Express Car Wash offer?
They offer services including Pre Soak, Triple Foam Wash, Lava Foam Bath, Double Bond Car Care Protectant, Top and Side Blasters, Rust Inhibitor, Undercarriage Wash, Wheel Bright, Hot Lava Shine/Wax, Lava Seal, Rain-X, Heated Dry, Turbo Drying Chamber, and Tire Shine.
How much does an express exterior car wash cost at Cleancar Express Car Wash?
The express exterior car wash starts at $10.
What payment options are accepted at Cleancar Express Car Wash?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does Cleancar Express Car Wash provide vacuum services?
Yes, they offer free vacuums to customers.
How can I contact Cleancar Express Car Wash?
You can call them at +1 618-939-2227 or email info@cleancarexpresscarwash.com.
Are there any nearby restaurants where I can eat while my car is being washed?
Yes, nearby dining options include McDonald's, Tequila Mexican Restaurant, Dairy Queen Grill and Chill, Subway, Papa Johns Pizza, and Scooter's Coffee.
What nearby services can I visit in Waterloo after a car wash at Cleancar Express Car Wash?
Nearby services include SNYPER Salon for Men (hair and beauty salon), Lily’s Nails, Edward Jones financial services, ATI Physical Therapy, and Infinity Tan and Spa.
Are there convenient banking options near Cleancar Express Car Wash?
Yes, U.S. Bank, US Bank, and U.S. Bank ATM are close by for any banking needs.