Jet Brite Car Wash

4.4
1016 reviews

About

Car Wash
Enjoy quick & convenient exterior car wash services at Jet Brite Car Wash, where every wash includes FREE vaccums! Plus, check out Jet Pass membership plans, starting at just $14/mo, with daily car wash privileges so you can feel great about protecting your investment, valid across all 12 of our Chicagoland locations. Drive in and let us WOW you with our service and clean car shine!

Location

Jet Brite Car Wash
153 Roosevelt Rd, Villa Park, IL
60181, United States

Hours

Reviews

4.4
1,016 reviews
5 stars
700
4 stars
173
3 stars
67
2 stars
21
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful, particularly in handling damage claims.

Damage Claims

Several customers reported significant damage to their vehicles during washes, with the business refusing to take responsibility for the damages.

Wash Quality

While some customers appreciated the cleanliness of their cars post-wash, many noted issues with incomplete cleaning and leftover soap.

Membership Issues

Customers expressed frustration over membership changes and lack of communication regarding fee increases and policy changes.

Vacuum Facilities

The free vacuum stations received positive feedback for their effectiveness, although some noted maintenance issues.
  • DR
    Dennis R
    4 days ago
    3.0
    Wash is fine, this one is always pretty busy. I do not like that they are pushing the memberships so hard. I get the value to a business of recurring predicable revenue, but come on, stop forcing it on people. They don't even let you select the wash yourself anymore if you want a single wash - you are forced to interact with staff that keys it in for you while pitching the membership.
  • JP
    John P
    Jan 6, 2026
    3.0
    This is one of the better car washes around and I have always been pleased with how the car comes out after a wash. However, I have a few gripes recently. Jet Brite recently put up signs above the lanes stating who can go in the lane. There are two member lanes and one cash/credit line. I find this to be quite annoying that you are being forced to purchase membership. I could see one member lane and two cash/credit lanes. The membership pricing is not too bad if you use the wash more than twice a month, but I think what they hope for is that individuals forget to cancel and just keep getting charged. I did membership once before and it was difficult to cancellation process. Observing however, there were still plenty of people using the member lanes that were paying with cash and credit. Lastly, prices have risen quite dramatically. All of the car washes are about the same, but sad to see prices have jumped so high for the same product.
  • OD
    Olha Duda
    Jan 6, 2026
    5.0
    like this car wash very much, excellent service, friendly team, highly recommended
  • DL
    Daniel Lattas
    Dec 8, 2025
    1.0
    I wish I could leave less than one star. The customer service was terrible when I got a new car. I got a new car and they refused to change the car and the license plate because it was "against their policy." Stay far away.
  • DF
    David Fisher
    Nov 18, 2025
    5.0
    They do a great job cleaning your car/truck Free vacuum, Friendly help.

Frequently Asked Questions About Jet Brite Car Wash

What services does Jet Brite Car Wash offer?

Jet Brite Car Wash provides quick and convenient exterior car wash services including free vacuums with every wash.

What are the operating hours of Jet Brite Car Wash?

Jet Brite Car Wash is open every day from 7:00 AM to 9:00 PM, with special holiday hours such as 7:00 AM to 5:00 PM on November 27 and 10:00 AM to 5:00 PM on December 25.