Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Villa Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Villa Park location today.
Location
Hours
Reviews
4.3
256 reviews
5 stars
189
4 stars
22
3 stars
10
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Sam and Noah.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including allegations of racism and unprofessional behavior.
Vehicle Condition
Several reviews mentioned that the rental cars were not always clean or well-maintained, with some customers receiving vehicles that had issues.
Reservation Issues
There were complaints about reservations not being honored and customers being placed on a 'do not rent' list without clear communication.
Overall Satisfaction
Despite some negative experiences, many customers expressed a willingness to return and recommended the location for its generally positive service.
- TKterry kubycheck2 days ago5.0Absolutely great service! Great car. Trip was a pleasure.
- DWDarchele WilksNov 11, 20251.0Worst experience ever at the Villa Park, IL Enterprise. Manager Max, dismissive, not truthful and rude. Unsafe,dirty car was given to me in my time of need,while my car was being repaired. Spoke with Customer Service and sent email, no response from Area Manager as of today November 11, 2025. This happened November 3 2025. Unacceptable on all levels of management. That 20+year relationship me & my family had with Enterprise is over! No stars. No Thank you. I won't give this experience or company any more of my time to waste.
- GGGraceOct 17, 20255.0We came here because our semi truck needed some work so we figured why not take a little break and get a car while we are in town. It was simple, easy, and one of the best experiences. We worked with Mr. Max at this location and everything was perfect from start to ending thanks so much.
- JNJoshua “JT Nash” NashOct 16, 20251.0Terrible experience. Just left this location with my wife where the woman who was supposed to be helping us blatantly ignored me. Refused to answer my questions or even acknowledge my existence but had no issue speaking with my wife who happens to be white.
- TTTricia TworekSep 12, 20255.0Great Enterprise location…Kevin could not have been more helpful. He went out of his way to make things seamless and ensure I was happy with my rental.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the rental car options available at Enterprise Rent-A-Car in Villa Park, IL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Villa Park?
The Villa Park location of Enterprise Rent-A-Car is at 501 West North Ave., Villa Park, IL 60181, USA.
What are the business hours for Enterprise Rent-A-Car in Villa Park?
Enterprise Rent-A-Car is open Monday through Friday from 8 AM to 6 PM, Saturday from 9 AM to 12 PM, and is closed on Sundays.
Can I make a reservation for a rental car online at Enterprise in Villa Park?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/villa-park-1546.html.
What payment methods does Enterprise Rent-A-Car in Villa Park accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car in Villa Park offer any special discounts?
Yes, they offer discounts for active military personnel.
What languages are supported at Enterprise Rent-A-Car in Villa Park?
English is the supported language at this location.
Which nearby gas station can I use when renting a car from Enterprise in Villa Park?
You can find a Mobil gas station near Enterprise Rent-A-Car at 501 West North Ave, which is convenient for fueling your rental vehicle.
Are there dining options close to Enterprise Rent-A-Car in Villa Park?
Yes, nearby restaurants include Shahi Nihari and Chopsticks, an Indian and Pakistani restaurant, and Portillo's Villa Park, an American fast food restaurant, both great for grabbing a meal before or after your rental.
What shopping centers are close to Enterprise Rent-A-Car in Villa Park?
North Park Mall and ALDI USA grocery store are nearby, enabling you to combine your rental pickup with shopping errands.