Advance Auto Parts

4.0
221 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 860 N Addison Rd in Villa Park offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
860 N Addison Rd, Villa Park, IL
60181, United States

Hours

Reviews

4.0
221 reviews
5 stars
124
4 stars
39
3 stars
27
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees going above and beyond to assist.

Product Knowledge

Several reviews highlighted the staff's expertise in identifying the correct parts and providing valuable advice.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service and inconsistent experiences, particularly regarding returns and installation assistance.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, stating that items were more expensive compared to competitors.

Store Environment

The store was generally described as clean and organized, although there were mentions of understaffing and early closing times affecting customer service.
  • RR
    Raymond R
    Dec 24, 2025
    5.0
    Today is Christmas Eve, and because Ford could not bring my car back to the way it was supposed to be I figured I'd stop at advanced Auto parts! They really know what they're doing there! I have a 23 Ford escape hybrid and the question was why my battery would only last about a year that was put in by Ford warranty two times, the crew there pulled three batteries out of stock and showed me the difference! Ford was putting a stock acid battery in that actually did not belong in that vehicle it needed a hybrid starting battery! Why Ford couldn't figure this out is beyond me! Or maybe they just didn't care, not only did Ford want to put another battery in but they wanted to charge me when the battery was only less than a year old! Well this knowledgeable crew at this location knew exactly the battery that had to go in the vehicle! And not only did they sell me the battery they put it in my vehicle for me! You never could go wrong going to this advanced Auto parts store in Villa Park! I want again thank you for your help, because if it wasn't for your knowledge I was afraid to travel with a vehicle that had a defective battery! Again thank you very much!
  • LR
    Laura Romero
    Aug 21, 2025
    5.0
    Good customer service, thank you Erick!
  • VB
    Vladyslav Borys
    Aug 18, 2025
    5.0
    Friendly employees 😎👍
  • YM
    Yoman Man
    Aug 12, 2025
    5.0
    Great service. Help me to find the right stuff. The check out was smooth and friendly.
  • NT
    Naty Tafolla
    Jul 3, 2018
    5.0
    Very friendly

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*