What services does Waterway Carwash offer?

Waterway Carwash offers full-service car wash, major brand gasoline, snacks, drinks, and other merchandise focusing on speed, convenience, and quality service.

What payment methods are accepted at Waterway Carwash?

Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.

Does Waterway Carwash provide wheelchair accessible facilities?

Yes, Waterway Carwash has wheelchair accessible entrance, parking, seating, and restrooms.

How can I contact Waterway Carwash customer service?

You can email Waterway Carwash's customer service at customerservice@waterway.com or call them at +1 224-408-3131.

Where can I find more information about Waterway Carwash online?

Visit Waterway Carwash's website at https://www.waterway.com/locations/vernon-hills/ or follow their social media on Facebook, Instagram (@WaterwayCarwash), and Twitter (@WaterwayCarwash).

What nearby gas stations are close to Waterway Carwash in Vernon Hills?

Nearby gas stations include Peacock Market Place & Car Wash, Mobil, Phillips 66, Exxon & Mobil Stations, Phillips 66 Gas, Ernie's Service Center & Shell Station, and Shell.

Are there nearby places where I can relax or shop after visiting Waterway Carwash?

Yes, nearby places include the Half Day Forest Preserve for outdoor activities, By the Yard, Inc. for outdoor furniture shopping, and various spas such as Valure Spa & Laser and Royal Massage Vernon Hills.

Can I find nearby automotive services apart from Waterway Carwash?

Yes, nearby automotive services include Jiffy Lube for oil changes and Ernie's Wrecker Service for towing and repair.

Brand Certified

Waterway Carwash

4.0

(266 reviews)

Get Directions Menu Call Website

Business Details

860 South Milwaukee Ave, Vernon Hills, IL

60061, United States

(224) 408-3131

https://www.waterway.com/locations/vernon-hills/

About

Car WashWaterway Gas and Wash Co.

Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort. From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience. The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.

Details

Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

Waterway Carwash

860 South Milwaukee Ave, Vernon Hills, IL

60061, United States

Get Directions

Hours

Monday8:00 AM - 7:00 PM

Tuesday8:00 AM - 7:00 PM

Wednesday8:00 AM - 7:00 PM

Thursday8:00 AM - 7:00 PM

Friday8:00 AM - 7:00 PM

Saturday8:00 AM - 7:00 PM

Sunday8:00 AM - 7:00 PM

Reviews

4.0

266 reviews

5 stars

164

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising the thoroughness and friendliness of staff, while others reported poor cleaning and attention to detail.

Cleanliness

Many customers appreciated the cleanliness of the facility and the car wash process, but several noted that their vehicles were not cleaned to satisfaction.

Pricing

Customers expressed concerns about pricing, feeling that the services provided did not match the cost, with some describing the experience as overpriced.

Staff Attitude

While some reviews highlighted friendly and helpful staff, others reported rude interactions and poor customer service.

RB
R B
Feb 1, 2026
4.0
I’ve gotten my car washed here twice now. Usually just go for the simple $10 wash and although I typically don’t like going through automated washes, this one is pretty good.
MB
Munkhtulga Bayanjargal
Jan 16, 2026
5.0
They did great job best in the town!
MR
Mohd Riyazuddin
Jan 2, 2026
5.0
Love this place, each and everyone is so kind and helpful, Manger here (women) has great energy, she is everywhere helping. Eddy and matt god bless you.
LS
Liz Sturt
Nov 25, 2025
5.0
Wow. Just wow. I stopped into the Waterway in Vernon Hills 11/25 because I was simply looking for a spot to purchase some scratch off lotto tickets. Honestly, I know this sounds odd but I drive past it daily and just felt today was the day. First thing that really struck me was how incredibly clean the store was. I literally stood at the door for a moment appreciating the level of cleanliness and attention to detail. I am a naturally chatty person but I had a death in the family last night and was asking the staff about taking the surviving cat. This started a hilarious, witty, upbeat conversation between myself, Rachel & David. I expressed to Rachel how impressive her store was and how much I value cleanliness and team morale. I also applauded all 3 employees for really truly making my day. I needed to laugh. I needed real human interaction, no fake bs. This was all BEFORE I scratched my tickets. I must also give a shout out to the mystery man covering the shift from another location. He was very patient and helpful with the lotto tickets I bought. I never buy scratch offs over $5 BUT there was a $10 ticket just begging me to buy it. I spent a total of $18. Tipped the gentleman $1 and told him to share with David & Rachel. Now for my lotto results- The $10 won $100!!!! The other total winnings were $25 I won $125 ($107 considering I spent $18) So in closing, THANK YOU SO MUCH Rachel & team. Just a simple 5 minute visit really had a huge impact on me. Nothing fancy, just real talk with real people. And laughter. I needed this experience for my mental health and to remember that despite the current chaos, there are wonderful, helpful kind people in this world. I will not forget today. It meant more to me than I can express. Really well done team VH. Much love & respect guys, Liz Sturt **DISCLAIMER- THIS REVIEW HAS ZERO TO DO WITH MY LOTTO WINNINGS! I ASKED RACHEL FOR MY RECEIPT BEFORE I WON MY MONEYS!! Thanks again, yall gained a big fan
CM
Casey Mulcahy
Oct 9, 2025
5.0
I have never had an experience at a Carwash like I did yesterday and this carwash. The guy at the front explained all the different packages available and the gentleman that was cleaning cars at the end was incredible. My car was dirty, there was a film on the inside of the window and he spent at least 20 minutes in the chilly weather making sure my car looked like new. I highly recommend this location