Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Vandalia, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
190 reviews
5 stars
95
4 stars
34
3 stars
16
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the bathrooms and showers, noting them as some of the cleanest they've experienced at Pilot locations.
Customer Service
Several reviews highlighted friendly and helpful staff, with specific mentions of employees going above and beyond to assist customers.
Parking Issues
Customers expressed frustration with parking situations, particularly at the fuel island, where congestion and limited space were common complaints.
Fuel Quality
There were complaints about the use of E15 fuel, which some customers found unsuitable for older vehicles, leading to dissatisfaction with fuel options.
Food Options
While some customers appreciated the food options available, others noted that the selection was lacking compared to other locations.
- JFJerrod FredrickNov 14, 20255.0Convenient
- JSjanet SaldanaNov 3, 20251.0Do not and I say do not put yr money in Frankenstein machine it will eat yr money up.I can’t believe how tight it is.
- CKCrystal KellyOct 20, 20251.0THERE SHOULDNT BE PARKING AT THR END OF THE FUEL ISLAND!!! You’re stuck having to sit and wait for trucks to your right to leave.
- MSMobile Technical ServicesOct 16, 20251.0Absolutely horrible that they are now using E15 inferior fuel to every other place on the interstate. Doesn't run well in older vehicles, they are charging the same price for inferior product. Will never buy fuel here again. If you want e-10 you have to buy premium. Also this company can make a few more pennies per gallon. Ridiculous.
- SSSamiOct 9, 20251.0Advice, you need to work hard on your employees they need to know they are working and serving travelers from outside their local area, if they can’t handle to see different faces they can stay home better for your business.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does the Pilot Travel Center in Vandalia, IL offer to travelers?
The Pilot Travel Center in Vandalia provides gasoline, diesel, DEF, electric vehicle charging, Wi-Fi, overnight parking, showers, laundry, a variety of fresh foods, snacks, drinks, and clean restrooms to keep travelers comfortable on the road.
Is the Pilot Travel Center in Vandalia open 24 hours?
Yes, this location is open 24 hours a day, seven days a week, including holidays.
Are showers available at the Vandalia Pilot Travel Center?
Shower availability varies by location. For a list of locations with showers, please use the store locator tool at https://locations.pilotflyingj.com/search. Anyone can purchase a shower at Pilot locations.
What payment methods are accepted at the Pilot Travel Center in Vandalia?
The Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Does this location have facilities for professional truck drivers such as CAT scales and overnight parking?
Yes, all Pilot locations including Vandalia have CAT scales. Overnight parking is available but we recommend contacting the store directly for specific parking rules.
Can I reserve parking or purchase gift cards through an app for the Pilot Travel Center?
Yes, you can reserve parking using the Reserve Now app and purchase gift cards via the Get eGift Card app, both available through the Pilot MyRewards app.
Are there electric vehicle charging stations available at or near the Pilot Travel Center in Vandalia?
Yes, there is an Electric Vehicle Charging Station at the Pilot Travel Center in Vandalia for EV drivers.
Which nearby dining options can I visit before or after stopping at the Pilot Travel Center?
Nearby restaurants include Denny's, Huddle House, Max's Family Diner, Embers Wood Fired Pizza, Taco Bell / KFC, and Ponderosa Steakhouse, offering a variety of dining choices for customers.
Where can I find nearby lodging options when visiting the Pilot Travel Center in Vandalia?
Nearby hotels include Holiday Inn Express & Suites Vandalia and Ramada Inn, providing convenient accommodations for travelers.
Are there any nearby services for vehicle key emergencies near the Pilot Travel Center?
Yes, Locksmithing services like Minute Key and KeyMe Locksmiths are located near the Pilot Travel Center for key and lock-related emergencies.