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Pilot Travel Center

3.7
(203 reviews)

Business Details

10 Interstate Dr, Vandalia, IL
62471, United States
(618) 283-1557
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Vandalia, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
10 Interstate Dr, Vandalia, IL
62471, United States

Hours

Reviews

3.7
203 reviews
5 stars
100
4 stars
34
3 stars
17
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers praised the cleanliness of the showers and restrooms, others reported filthy conditions and a lack of maintenance.

Staff Performance

Customer service experiences varied, with some praising friendly and helpful staff, while others noted unprofessional behavior and poor service.

Facilities

The availability and functionality of facilities like showers and restrooms were frequently criticized, with reports of insufficient toilets and broken equipment.

Pricing Issues

Customers expressed dissatisfaction with pricing practices, including high fees for services and fuel, as well as unexpected holds on debit card transactions.

Food Quality

Food options received mixed reviews, with some customers enjoying the offerings at Denny's while others complained about the lack of stock and quality of items.
  • JR
    Jessi Rose
    1 day ago
    1.0
    Why would I pay a dollar more for 10% ethanol? Yall should have to advertise that before we waste time getting off the highway
  • VC
    Vikas Choudhary
    2 days ago
    1.0
    Waiting for shower All shower is empty But No body clean inside shower room Useless Satff
  • BJ
    Bahadir Jepbarov
    Jan 26, 2026
    1.0
    This is the worst, most disgusting shower facility I've ever seen in my life. The staff doesn't do their job on time. I waited 2 hours for a shower. It's a terrible place. I wouldn't recommend it to anyone.
  • JJ
    JesusNameAboveAllNames
    Jan 18, 2026
    3.0
    Only 3 regular toilets available to men unless you buy a shower room? Insufficient for the amount of traffic the location gets.
  • EE
    Ernest Eades
    Jan 8, 2026
    2.0
    I have been here at least 6 times and they don't have hot dogs. Every time they have a different excuse. Not enough people on staff, cleaning hot dog roller, changing shifts, just can't get to it right now and finally to many people in store. Every other store doesn't have this problem.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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