Feldkamps Towing

Reviews

• SN

  Sam Notell

  4 days ago
  5.0
  2 tire changes in 4 days, my car's definitely testing them! Jie helped.me today and I didn't get the name of the gentlemen a few days before, but both were very helpful!
• SB

  Shawn Binkley

  Apr 20, 2026
  5.0
  These guys were the fastest roadside assistance response I've ever seen!!! Tim is an amazing driver very professional and had me hooked up and home fast and safe.
• DZ

  Dalina Zbinden

  Apr 19, 2026
  5.0
  Darrell and Alex Wheeler the mgr were super friendly, hard working, prompt, and knowledgeable. Give them a call because went above and beyond and the price was quite reasonable for a semi tow
• AM

  Alix Martin

  Apr 16, 2026
  5.0
  Tim helped me out of a tight bind being a good hour away from my job with a broken down work van. He was super professional and nice even when I also needed a ride.
• MM

  M

  Apr 16, 2026
  2.0
  After posting this review, I spoke with my boyfriend, who contacted management at Feldkamps Towing. He reported that the manager was understanding and acknowledged that this situation resulted from a miscommunication on the driver’s part. I appreciate management taking the time to address the issue and clarify what happened. I had a very poor experience with Feldkamps Towing today. I called for a tow after a front ball joint failure and made it clear I would be present with the vehicle. When the driver arrived, he did not acknowledge me at all. I attempted to ask a few basic questions about how the car would be towed, since this same issue had happened recently and I had previously been advised that improper towing could cause additional damage. The driver would not respond or even make eye contact while I was speaking (it’s important to note that I’m a woman). He kept trying to hitch the tow and ignore me. When he finally did answer, it was in a condescending tone, simply stating he was using a dolly. At that point, I agreed and began to step away so he could work. However, the situation escalated unnecessarily. The driver received a call from his supervisor, Alex, and held up the phone while Alex spoke to me in an aggressive and unprofessional manner. I was told I would be charged regardless and was ordered to get out of the way, even though I had already agreed to do so and was not interfering. When I tried to explain, I was cut off, and the driver was instructed to leave without completing the tow—while still charging me. My boyfriend had to call to get the company to agree to cancel the service and not charge me. I have experience working in repair shops and understand the importance of proper towing procedures, which is why I asked questions in the first place. This interaction felt dismissive and disrespectful, and the lack of basic communication from both the driver and management was unacceptable. I would not recommend this company based on this experience, especially if you are a female.

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