Feldkamps Towing

4.5
412 reviews

About

Towing Service StationTowing Equipment ProviderHauling Service
Feldkamps Towing provides 24/7 towing service, lockout service, fuel delivery, jump-starts, tire changes, and roadside assistance to Champaign-Urbana, IL, and the surrounding communities.

Location

Feldkamps Towing
905 Ward Street, Urbana, IL
61802, United States

Hours

Reviews

4.5
412 reviews
5 stars
351
4 stars
12
3 stars
2
2 stars
3
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, kindness, and helpfulness of the drivers, particularly highlighting individuals like Larry and Jeremy.

Response Time

Several reviews noted the quick arrival times of the towing service, with many customers expressing satisfaction with the promptness of assistance.

Communication

While many customers appreciated the communication from drivers, some reviews indicated issues with poor communication and lack of clarity regarding services and costs.

Pricing

Feedback on pricing was mixed; while some found the rates reasonable, others felt that charges were excessive for the services rendered.

Overall Experience

The overall sentiment was positive, with many customers recommending the service for its efficiency and quality, despite some negative experiences.
  • RM
    Rachael Moore
    4 days ago
    5.0
    Alejandro C picked up my vehicle this morning to tow to a service center about 40 minutes away. He provided excellent communication and service and even followed up to share that the service center would provide Uber credit to get there when repairs were complete. Highly recommend!
  • KW
    ken wu
    Nov 12, 2025
    5.0
    thank u,Cj & K,5 🌟
  • EK
    Eleanor Knaus
    Nov 9, 2025
    5.0
    My friend and I locked our keys out of our car and had to call roadside assistance. Feldkamps responded so fast. They sent Logan and he did an amazing job. It took him no time at all to get the door open! So blessed to have Logan help us!
  • EM
    Ethan Martin
    Oct 23, 2025
    5.0
    I had a tire blow out on the interstate, and tow-guy Derek went above and beyond to help me take my tire off the rim and replace it, without his help, I wouldn't have got as far as I did, if you read this Derek, thank you.
  • LK
    Lisa Kirk
    Oct 10, 2025
    1.0
    You would think paying almost $700 you would atleast get good communication. I feel robbed of my whole paycheck. I am a mother with bills to pay and children to take care of. Had to make 6 trips today clear across town and back due to poor communication. You should explain everything in detail when asked. I called ahead of time and asked about everything I needed to bring in order to get my car well before going there and went there this morning to have to make multiple trips back and forth and deal with someone who was unprofessional. Sure didn’t have to make a stressful situation more stressful than it already was. If I could give zero stars I would. $700 for this kind of service I am disgusted.

Frequently Asked Questions About Feldkamps Towing

Am I required to use a towing company provided by my insurance company?

You are not obligated to use a towing company specified by your insurance provider. Our team at Feldkamps Towing is available to assist you with towing services in Champaign-Urbana, IL, and nearby areas, regardless of your insurance company's recommendations.

If I have an all-wheel-drive vehicle, is a flatbed tow truck required?

At Feldkamps Towing, we offer both flatbed trucks and tow dollies for short-distance towing. For specific inquiries about our towing equipment in Champaign-Urbana, IL, please reach out to us directly.