Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Main St in Urbana, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Urbana, IL or call us at (217) 328-9903.
The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising their willingness to assist and go the extra mile.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, and many appreciated the ability to order parts when not available.
Installation Assistance
Several reviews highlighted the staff's readiness to assist with installations, such as changing batteries and light bulbs, enhancing the overall customer experience.
Mixed Experiences
While many reviews are positive, there are mentions of inconsistent service, with some customers reporting unhelpful or unfriendly interactions.
PC
P CALNA
Dec 12, 2025
5.0
They are helpful. They know a lot. And in a pinch they can save your bottom hole. Tool loan program slightly sus but what would you do without it, nothing but cry or light money on fire even more than usual. Program approved.
TF
Tom Farrenkopf
Nov 20, 2025
5.0
Friendly staff, and I found everything I needed. I checked the locations website to ensure they had what I needed and when I arrived they did in face have it. I will continue to use this location.
TS
Tavares Smith Sr
Nov 16, 2025
5.0
They help you get the job done. What else you need them for ?
JD
John Dorsey
Oct 17, 2025
5.0
My 2006 Prius needed a headlight replaced. I purchased new bulbs at the Urbana AutoZone but was unsuccessful getting the change done myself. Staff here went above and beyond in getting the bulb change in a tight difficult spot. What great service after the sale!