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Truck Centers, Inc. - Freightliner Western Star Dealer

About

Truck DealerAuto Body ShopAuto Parts StoreSmall Engine Repair ServiceAuto Repair ShopTraining CenterTruck Repair ShopUsed Truck Dealer
Truck Centers, Inc. (TCI) is a dealer network of 10 full-service dealerships and two satellite locations in the St. Louis metro area, Illinois and Indiana proudly representing Freightliner, Western Star, Ottawa, Fuso, Kalmar Ottawa, and Detroit performance products. Recognized in 2024 as the ATD Dealer of the Year, we are dedicated to providing superior customer care and quality service. We are proud to be part of the first tier of Freightliner dealers to receive "Elite Support" validation and boast industry-best hours of operation including extensive evening and weekend hours.

Location

Truck Centers, Inc. - Freightliner Western Star Dealer
2280 Formosa Rd, Troy, IL
62294, United States

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 12:00 AM
Thursday6:00 AM - 12:00 AM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 6:00 PM
Sunday6:00 AM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.