Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Troy, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,806 reviews
5 stars
778
4 stars
505
3 stars
271
2 stars
89
1 star
163
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported unsanitary conditions in the bathrooms and showers, with multiple complaints about dirt, mold, and lack of cleaning.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rude and unhelpful interactions.
Facilities
The location offers ample parking and various amenities, but there are complaints about the cleanliness and maintenance of showers and restrooms.
Food Quality
Customers expressed dissatisfaction with the food options, particularly at the Arby's, citing issues with food quality and service.
- JFJazlyn FontanaDec 14, 20255.0𝔾𝕒𝕤 𝕡𝕣𝕚𝕔𝕖 𝕚𝕤𝕟'𝕥 𝕓𝕒𝕕 𝕦𝕤𝕦𝕒𝕝𝕝𝕪 𝕔𝕠𝕞𝕖 𝕙𝕖𝕣𝕖 𝕗𝕠𝕣 𝕘𝕒𝕤
- SPSarah PasekaDec 13, 20252.0Disgusting bathrooms, Arby’s employees passing around someone’s baby and ignoring customers, toilet paper holder fell Off wall and hit me
- SHSue HamiltonDec 2, 20254.0Great gas prices. Busy place.
- MMMiraNov 26, 20251.0Hello, I would like to report an incident I witnessed today at your store, the Pilot Gas Station (a truck stop). A customer came up to the counter to pay for some items and chose a knife that was supposed to be $20 according to the box label. However, the employee rang it up for $26. The customer pointed out that the barcode or price was incorrect and calmly showed that the box said $20. At that point, the employee—who seemed to be a Black male around 36 to 42 years old—responded very rudely. The customer then said his time was more valuable, and he would just pay the $6 difference. After that, the customer asked for three packs of cigarettes. The employee requested the customer’s ID. The customer only had a Green Card, which he provided. The employee checked it and saw that everything was fine, but then wanted to enter the customer’s information into the computer. The customer calmly refused, saying he did not want his Green Card information stored. He also said he didn’t want the cigarettes anymore. At that point, the employee became very aggressive, cursed at the customer, and even showed an inappropriate gesture before forcing him out of the store. I do not know that customer personally, but I witnessed the entire incident. I would like management to take this matter seriously. This happened on 11/26/2025, between 5:00 and 6:00 in the evening.
- KLKris LangdonNov 20, 20255.0I left something at home and they helped me by loaning one to me I could not return. Clean and alot of food and parking
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Troy, IL offer?
Pilot Travel Center in Troy, IL offers gasoline, diesel, DEF fuel, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and a driver’s lounge.
Is Pilot Travel Center in Troy, IL open 24 hours?
Yes, the Pilot Travel Center in Troy, IL is open 24 hours a day, seven days a week.
What fuel options can I find at Pilot Travel Center in Troy?
The center provides gasoline, diesel, DEF, and electric vehicle charging stations.
Are showers available at the Pilot Travel Center in Troy, IL?
Showers are available at some Pilot locations, and you can check availability at this location by contacting the store or using the online store locator.
Can I reserve parking or showers at this location?
Yes, you can reserve parking and showers via the Pilot mobile app or their website's reservation link.
What payment methods are accepted at Pilot Travel Center in Troy?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Is there a CAT scale available at the Pilot Travel Center in Troy?
Yes, all Pilot Travel Center locations, including Troy, have CAT scales available for weighing trucks.
What nearby dining options are available near Pilot Travel Center in Troy?
Nearby dining options include Arby's, Jack in the Box, Dairy Queen Grill & Chill, Baskin-Robbins, Dunkin', McDonald's, Pizza Hut, and Burger King, ideal for grabbing a quick meal before or after your visit.
Are there EV charging stations near the Pilot Travel Center in Troy?
Yes, you can find EVgo charging stations and a Pilot Electric Vehicle Charging Station nearby for electric vehicle refueling.
What attractions are close to the Pilot Travel Center in Troy, IL for customers to visit?
The iconic St Louis Arch, a landmark and museum, is nearby and makes a great sightseeing stop before or after fueling or resting at the Travel Center.