AutoZone Auto Parts

4.3
365 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Summit #2539 in Summit, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Summit, IL or call us at (708) 496-1710.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7206 Archer Ave, Summit, IL
60501, United States

Hours

Reviews

4.3
365 reviews
5 stars
221
4 stars
81
3 stars
32
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being inattentive or rude.

Product Availability

Customers frequently noted that the store often lacked certain parts, leading to frustration.

Staff Knowledge

While some staff members were recognized for their expertise and assistance, others were described as inexperienced or unhelpful.

Store Environment

The store was generally described as clean and organized, with good parking availability.

Positive Experiences

Several customers highlighted specific employees who provided exceptional service, contributing to a positive shopping experience.
  • OE
    Omar Eloiza
    2 days ago
    5.0
    I needed help with a battery change for a renegade and I couldn’t have done it without Bryan’s help. He changed it for us and was super helpful. Great service!
  • OB
    ok Bye
    4 days ago
    5.0
    was at auto zone on harlem and archer and perla was helpful and very sweet
  • GD
    George Dowling
    Oct 24, 2025
    1.0
    I visited the store on Archer & Harlem in Summit, IL I was there @ 4::05 p.m. There was one person in front of me being taken care of, while watching another 2 employees father down doing something? I went down there and asked if someone could help me. The women's response was that it will be a minute. I waited another 5 minutes when another women came from in back. Maybe on lunch ? Said asked if I needed help and, helped answer my questions about the warranty on my battery that I purchased 2 years ago. She said my warranty expired in July. I asked if they would extend my warranty until July and she said NO they couldn't. When I did settle on a new battery for over 400 dollars, she said she had to look to see if they could install it for me. She looked and went back inside and came out 5 minutes later. Stating that they couldn't install the battery because they were doing inventory. I told the women that I guess I'll take my business to Battery Plus. It was a Un-real experience. Employees wanting to do the inventory with 4 people working and not wanting a 400 dollar sale. If I was the owner, 3 of the 4 would be "FIRED" Unbelievable POOR SERVICE. NEVER AGAIN will I shop for a battery @ AUTO ZONE.
  • JD
    J Van Dyke
    Sep 19, 2025
    5.0
    Fernando and Daniel were great
  • LA
    Lawrence Aguado
    Aug 17, 2025
    4.0
    Friendly employees easy to access but the problem is they don’t have my parts that I’m looking for out of stock

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Summit, IL?

AutoZone Auto Parts in Summit, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts Summit #2539 located?

It is located at 7206 Archer Ave, Summit, IL, 60501, United States.