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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(265 reviews)

Business Details

1701 N. Mannheim Rd, Stone Park, IL
60165, United States
(708) 343-0100

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Stone Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stone Park location today.

Location

Enterprise Rent-A-Car
1701 N. Mannheim Rd, Stone Park, IL
60165, United States

Hours

Reviews

3.9
265 reviews
5 stars
164
4 stars
28
3 stars
16
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff like Blake for being helpful and accommodating, while others report rude and unprofessional behavior from certain employees.

Reservation Issues

Multiple customers experienced problems with reservations, including cars not being available despite confirmations, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mention that the rental cars were not clean and had unpleasant odors, indicating a need for better vehicle maintenance.

Overall Experience

While some customers had positive experiences with quick service and helpful staff, many others reported significant issues that led to a negative perception of the location.
  • JH
    Janet Hickman
    Feb 18, 2026
    5.0
    Dave was excellent. Good communication skills and very helpful. Thanks Dave!
  • FV
    F Villa
    Jan 7, 2026
    5.0
    Great location overall!! Blake is the man to see! Great customer service. Will go the extra mile to help you! Couldn’t thank him enough for his help!
  • TB
    Tiffany Bailey
    Jan 7, 2026
    1.0
    Blake very rude and unprofessional. Tried to charge my card without my consent, gave me the run around for corporate , told me the number he gave me was corporate but in fact he admitted it was customer support for other locations. Told me he was the manger but previously said he was reaching out to a manager to update my contract. 100% giving me the run around to resolve the situation and just poor customer service. It’s been since December 29th and I’m still waiting for his manager to reach out to me. Maybe someone from corporate can resolve it for me.I used stone park enterprise for convenience but nothing but a headache. He needs help and training for customer service. I hope he can escalate this now or continue to play games.
  • AM
    aisha mac money
    Jan 1, 2026
    5.0
    The rep was nice and friendly as always and the prices are low , with no hassle to the renting process . They are quick easy transaction. In out my kinda places . Mr. Blake your the best
  • MP
    michael pettigrew
    Dec 30, 2025
    5.0
    Christmas in a rental great experience. Great safe trip

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Stone Park, IL?

Enterprise Rent-A-Car in Stone Park offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car location in Stone Park?

The Enterprise Rent-A-Car is located at 1701 N. Mannheim Rd, Stone Park, IL 60165, USA.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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