Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
193 reviews
5 stars
173
4 stars
4
3 stars
4
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Aaron for his exceptional service and communication.
Quality of Work
Overall, customers were very satisfied with the quality of repairs, noting that vehicles looked like new after service.
Timeliness
Several reviews mentioned that repairs were completed ahead of schedule, contributing to a positive experience.
Communication
Customers appreciated the consistent updates throughout the repair process, which helped alleviate concerns.
Mixed Experiences
While most feedback was positive, some customers reported issues with estimates and service delays, indicating room for improvement.
- RNRobyn NallOct 13, 20255.0Friendly, helpful and did a great job.
- NRNick RaucciOct 6, 20255.0Great work and great customer service. Vehicle was finished sooner than expected. They kept me updated as the repair progressed
- ADAnna Marie DiGioiaOct 2, 20255.010 star!! Highly recommended was kept updated on return and very thourough when going over damages my vehicle was returned brand new!!
- PMPeter MannaSep 24, 20253.0Not very much interested in painting my entire car. I went to get an estimate to replace both bumper covers and paint entire car. A few rock chips on the hood that would be gone after little sanding. Then when I showed him my 1x1 inch rust bubble, he said we don't do metal patching. He was just throwing out numbers from 10K to 13K. But once I showed him the very small rust spot, he wanted nothing to do with it. Just saying. The car runs perfect. Just wanted a paint job. Reply to owner. I made an appointment the day before for 11:00 am. It seemed like I was bothering him. Now look at the video and please explain why you don't, or wouldn't want to paint this car? I have no idea. I've was an ASE Master Tech-for 35 plus years. I owned my own shop for 24 years. There was a body shop right next to my shop, and we did all their mechanical repairs. I've recently had my car on a lift to change my oil. There is absolutely NO rust except for a 1x1 inch rust beginning. Other side is perfect. So please explain why you don't paint a car with a small rust spot starting. Heck. I'll cut it out and weld in a very small piece of metal. Maybe I should be the manager at that location. Other body shops in the area said, no problem to repair rust spot with a metal patch. The kid then made sure I would leave by saying, "We can't warranty a paint job if it has rust or very minor paint chips on hood. Just unreal...
- SRscott rojas (Scott Rojas)Sep 18, 20255.0Latina Gerber is amazing. The guy everything done they helped with the insurance pieces. We highly recommend the group there in St Charles.
Frequently Asked Questions About Gerber Collision & Glass
What types of services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement and repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, and mobile auto glass service.
Does Gerber Collision & Glass provide a guarantee for its repairs?
Yes, they provide quality workmanship backed by a Lifetime Guarantee for as long as you own your vehicle.
What are the business hours for Gerber Collision & Glass in St Charles?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I get a free estimate for collision repair or auto glass services?
You can contact Gerber Collision & Glass for a free collision auto body repair estimate or auto glass quote.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is Gerber Collision & Glass wheelchair accessible?
Yes, they have wheelchair accessible restrooms available.
Where is Gerber Collision & Glass located in St Charles?
They are located at 3415 Stern Ave, St Charles, Illinois, 60174, USA.
What nearby auto glass service providers are close to Gerber Collision & Glass?
Gateway Glazing Inc., which offers glass and mirror sales services as well as auto glass services, is nearby and could be an alternative or complementary option for your auto glass needs.
Are there other automotive repair shops near Gerber Collision & Glass?
Yes, Alpine Demolition Services and Jim's Auto Body are nearby automotive repair shops that customers might consider for related services.
What local amenities might I visit before or after my appointment at Gerber Collision & Glass?
You could visit 3-Step Fitness for a workout or Triboh Baseball for sports activities, both located nearby to Gerber Collision & Glass, making them convenient options to enjoy before or after your service appointment.