Valvoline Instant Oil Change

4.4
310 reviews
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Business Details

1557 Wabash Avenue, Springfield, IL
62704, United States
(217) 546-0234
https://store.vioc.com/il/springfield/1557-wabash-avenue
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Springfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1557 Wabash Avenue, Springfield, IL
62704, United States

Hours

Reviews

4.4
310 reviews
5 stars
237
4 stars
25
3 stars
10
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Wade and Kaitlyn.

Efficiency

Several reviews highlighted the quick service and efficiency of the oil change process, with many customers noting minimal wait times.

Inconsistency

There were multiple complaints about inconsistent service, including issues with oil availability and mistakes made during service, leading to dissatisfaction.

Communication

Customers appreciated clear communication regarding services performed and recommendations, although some felt pressured or misinformed about pricing.

Racial Profiling

One review mentioned a serious concern regarding racial profiling, which negatively impacted the customer's experience and trust in the service.
  • SS
    Saif Sharayah
    1 day ago
    5.0
    Wonderful service. Wade, was a phenomenal person to work with at the Springfield Illinois location. Highly recommend.
  • JL
    Jane Lair
    Jan 5, 2026
    5.0
    Staff were competent, friendly and professional. Wait time was minimal.
  • PP
    Paula Pappademos
    Dec 27, 2025
    5.0
    Micky was very personable, professional & informative! My vehicle thanks him, & so do I!!👍🏼👍🏼👍🏼👍🏼👍🏼
  • BP
    Bobbi Pratt
    Dec 21, 2025
    5.0
    Great service, trustworthy, knowledgeable! I will be using again.
  • HN
    Helen Nerone
    Dec 1, 2025
    5.0
    The customer service is always SO AMAZING! They always get it finished very fast, Definitely our favorite place to go to get our oil changed! My dog loved to ride along and see everyone! :) 10/10
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Springfield?

Valvoline provides quick, easy oil changes and a wide range of preventive vehicle maintenance services, including air conditioning service and car battery store options.

What are the operating hours of Valvoline Instant Oil Change at 1557 Wabash Avenue?

Monday to Friday: 7:30 AM to 7:00 PM; Saturday: 7:30 AM to 5:00 PM; Sunday: 9:30 AM to 4:00 PM. The location is closed on certain holidays like November 27 and December 25 (2025).