Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Springfield.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1031 W. Jefferson Street, Springfield, IL
62702, United States
Hours
Reviews
4.4
308 reviews
5 stars
226
4 stars
37
3 stars
18
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, some reported rude behavior from specific employees.
Efficiency
Several reviews highlighted quick service and efficient processes, although some customers experienced long wait times.
Service Quality
While many customers appreciated the thoroughness and professionalism of the technicians, there were complaints about incomplete services and mistakes.
Value for Money
Customers noted that while the prices can be high, the service quality and available discounts often justified the cost.
- SPStephen PacaDec 26, 20255.0Overall the service was excellent. The wait time was a little long (approximately 50 minutes outside, and 35 minutes once inside the bay). The tech explained that they were short staffed that Sunday afternoon. I appreciate that Valvoline is open on the weekends, that is very convenient. I like that you can wait in your car, that the tech explains each step of the oil change along the way, and shows you the various optional services and costs up front. Even though my first visit wasn't perfect--simply due to the long wait time--I will definitely go back to the Jefferson service location again and would recommend it to friends. In fact, Valvoline was recommended to me by several friends when I asked which oil change businesses were open on the weekends.
- CCCassandra CantrallDec 24, 20252.0The gentleman who serviced my son’s car was not welcoming in any way. He was the assistant manager. He came over angry before even starting. I wasn’t familiar with his car and when I said I didn’t know where the trunk release was, he rolled his eyes and scowled even more. I will not return to this place. I asked if I did something to piss him off and his reply was everyone who comes here, pisses me off. It’s Christmas Eve, they shouldn’t be here, they should be at home. Don’t worry, I won’t be back, Mike.
- WAWilliam AdamovichDec 19, 20254.0I went in for an oil changed and received excellent customer service, from a knowledgeable team of technicians that made sure I was taken care of.
- TJTammy JoDec 18, 20255.0I was in & out in a timely manner.the staff was pleasant and checked all the things I needed checked, they filled my fluids and aired up my tires,recommended things that also needed done..i always go to the same Location and never had a bad experience! Thank u all
- VNVictor NaumovichDec 16, 20255.0Only took about 30 minutes from the time I pulled up. Great service and well priced.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Springfield offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including auto repair, car battery services, and auto air conditioning service.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 7:30 AM to 5:00 PM and on Sundays from 9:30 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required for service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Springfield?
It is located at 1031 W. Jefferson Street, Springfield, IL 62702, USA.
Are there any nearby automotive repair shops to Valvoline Instant Oil Change?
Yes, nearby automotive repair shops include Valvoline Express Care, Brahler Lube Centers, and Danno's Auto Detailing, providing customers with additional options for vehicle services.
What nearby places can customers visit after their maintenance appointment at Valvoline Instant Oil Change?
Customers can visit nearby places such as Hae's Bakery & Coffee Shoppe for refreshments or stop by The Flower Connection for gifts and flowers.
Can customers combine a visit to Valvoline Instant Oil Change with pet grooming services nearby?
Yes, Suds N Pups, a nearby pet groomer, offers pet grooming services close to Valvoline Instant Oil Change, making it convenient for customers to attend to their pets while their vehicle is serviced.
Is Valvoline Instant Oil Change closed on holidays?
Yes, the Springfield location is typically closed on major holidays such as November 27, 2025, and December 25, 2025.