Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Springfield, IL is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand IL interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a IL expert.
Update From the review before :
(*****Note these stars are specifically for the service I received by the individual mentioned! *****)
Well I must say there is a light at the end of the tunnel. Mr. Isaias Martinez reached out to me and really made me feel my concerns and problems mattered!!! He was attentive, he listened with closed mouth and open ears, he even asked made sure he followed up with me regarding my problems and took it upon himself to reach out to the proper service centers to get one of my issues addressed immediately. I must say if there is a way to have who ever is training the customer service reps that are first point of contact for customers removed and have Mr. Martinez train the reps on how to handle customers this would be a great turnaround for this company! I am shocked that there was even such a person who worked there who actually was not nasty or rushing you off the phone. I really am glad I waws able to interact with a person who actually knows how to handle business and knows how to be socially and self aware of situations! I appreciate you and the time you spent making someone else screw up right for the customer. Having to clean up someone else mess should not be a task that is often but you really did your Mr. Clean on this one! Just don't leave the company if there aren't more people like you if so they are doomed!
Thanks again,
: )
Original Review:
This company is a total rip off, the will charge you for things out of your control. Their devices are old and defective, and it is on you for charges that should be their problem. LOVE HOW THEY THROW OFF CHARGES THEY OUT ON YOU OFF ON THE STATE BUT DOES NOT MENTION THIS AT ALL!! Oh not to mention there is never a supervisor available like where does that even happen???
TA
Tanya Allen
Dec 13, 2024
5.0
I had a great experience when I called for install. My representative Julie ext 383 was awesome!! She helped make this easy. She is friendly, understanding, and so easy to talk to. She didn't make me feel embarrassed about this difficult situation. She is a great asset to your company! Also the installation was easy. I used Accessories Unlimited. Dean and Matt are friendly and stayed past business hours to make sure my install was completed. Very informative and answered all my questions, customer service is top notch!
LS
Larry Shafer
Dec 2, 2024
5.0
Good customer service.
EB
Erik Brandon
May 20, 2021
5.0
Knowledgeable and friendly staff did a great job with my car.
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock in Springfield, IL provide?
Intoxalock Ignition Interlock in Springfield, IL provides ignition interlock device installation, calibration, and removal services, staffed by certified professionals to help you comply with IID laws.
How does an ignition interlock device work?
An ignition interlock device prevents your vehicle from starting if alcohol is detected on your breath by requiring you to blow into the device before driving and during periodic retests.
What is the cost to install an ignition interlock device at Intoxalock?
Installation costs typically range between $70 and $150, paid directly to the service center at installation as a one-time fee covering labor.
Where can I schedule an installation appointment for an interlock device?
You can find and schedule an installation appointment at Intoxalock's certified service centers nationwide, including the Springfield location at 3210 South 6th Street Rd.
What are Intoxalock Ignition Interlock Springfield's business hours?
The Springfield location is open Monday to Friday from 7:30 AM to 5:00 PM, and Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays. Online services are available 24 hours a day.
What payment options does Intoxalock accept?
Intoxalock accepts American Express, Check, Discover, Financing options, MasterCard, and Visa for payment.
What should I do if my ignition interlock device locks me out?
Contact Intoxalock customer support for assistance with lockout overrides, which are usually offered to help you get back on the road quickly.
Which nearby places could I visit before or after my appointment at Intoxalock Springfield?
Nearby you can visit several dining options like Chadito's Mexican American Grill, Taco Bell, or Starbucks for a meal or coffee before or after your visit.
Are there any automotive services near Intoxalock Springfield that could assist with other car needs?
Yes, nearby automotive services include Accessories Unlimited for car parts and repairs, Apple Lube Center for automotive maintenance, and Auto Glass Systems for glass services.
What nearby facilities can help if I need financial or insurance services while visiting Intoxalock?
Close to Intoxalock Springfield are HealthMarkets Insurance - Patti Roseboom for insurance needs, World Finance for financial services, and banks like Heartland Credit Union and United Community Bank.