Business Details
About
Mazda DealerUsed Car DealerAuto MaintenanceCar DealerAuto Repair Shop
Green Mazda in Springfield, IL is a full service Mazda dealer that's equipped and ready to handle everything from finding your next Mazda to ensuring it lasts for years to come. We provide a vast selection of new and used vehicles, exceptional car care, and customer service with a smile!
Details
- DeliveryAvailable
- DebitAvailable
- Free parking lotAvailable
Location
Hours
Reviews
4.5
1,775 reviews
5 stars
1,438
4 stars
125
3 stars
42
2 stars
37
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning salespeople like Moe and Dylan for their attentive service.
Sales Experience
Overall, customers reported positive experiences during the car buying process, highlighting the straightforward and accommodating nature of the sales team.
Service Department
While some customers had positive experiences with quick and efficient service, others reported issues with communication and service quality.
Mixed Experiences
Several reviews indicated a mix of positive and negative experiences, with some customers expressing disappointment in vehicle quality and after-sale support.
Efficiency
Customers appreciated the quick service for maintenance and repairs, often noting the fast turnaround times.
- JBJasmine Brown3 days ago5.0Went in knowing what I was looking for. Dylan was very helpful and everyone was friendly. The deal was smooth and worked out! Thank you I love my new Mazda!
- BBB.Ryan4 days ago1.0Awful experience. They didn’t want to give keys back to our vehicle until they finished their sales pitch after already presenting the worst offer I have ever seen. Will never be returning
- RDRuss Dahm5 days ago5.0My wife and I were extremely pleased. Jason went above and beyond our expectations. Brandon,Justin all friendly and professional. Will tell family and friends.
- AMAnne MeierNov 14, 20255.0What a wonderful experience! Austin was so knowledgeable about the car and was patient with me throughout the process. He and everyone I encountered at the dealership were all very kind and friendly!
- NJNefra JohnsonOct 24, 20253.0I have had both very positive and very negative experiences at Green Mazda. Recently, Ron Byers in the service department has proved customer service is still alive. He really worked with me to resolve and issue with the front end of my car and ultimately went over and above to ensure my satisfaction. I don’t plan on getting a new car anytime soon and I purchased the extended warranty , so I will continue to frequent Green Mazda. Being totally transparent, the negative experiences I’ve had do cause me to lean towards not buying a Mazda again as long as I live in the Springfield area.
Frequently Asked Questions About Green Mazda
What types of vehicles does Green Mazda in Springfield, IL offer?
Green Mazda offers a wide selection of new and used Mazda vehicles.
What are the business hours of Green Mazda for sales and service?
Sales are open Monday to Friday from 9:00am to 7:00pm and Saturday from 9:00am to 5:00pm. The service center operates Monday to Friday from 7:30am to 5:00pm and Saturday from 8:00am to 12:00pm. The dealership is closed on Sundays.
Does Green Mazda offer car maintenance and repair services?
Yes, Green Mazda provides various car maintenance and repair services including oil changes, brake services, tire shop, and a parts department.
Can I pick up my order in-store or get my vehicle delivered at Green Mazda?
Yes, Green Mazda offers both in-store pickup and delivery services for customers.
What payment methods are accepted at Green Mazda?
Green Mazda accepts American Express, Discover, Mastercard, Visa, and also offers financing options.
Where is Green Mazda located and how can I contact them?
Green Mazda is located at 3760 6th Street Highway West, Springfield, IL 62703. You can contact them at +1 217-391-2400 or via email at jliss@greenstores.net.
Is there free parking available at Green Mazda?
Yes, Green Mazda offers free parking lot facilities for customers.
What are some nearby places of interest near Green Mazda that customers might visit?
Nearby places include Mcfarland Mental Health Center, Steinway Piano Gallery, and Lutheran High School. Customers can plan visits to these spots before or after visiting Green Mazda.
Are there any nearby professional or community services near Green Mazda?
Yes, nearby professional and community services include Wiggly Bee Photography, ACEC-Illinois, and Campus Movement UIS, which customers might find useful when visiting the area.
What nearby automotive-related services are close to Green Mazda?
Nearby automotive-related businesses include HDR, an engineering services company with automotive connections, and Altorfer, which offers automotive repair and related services.