Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Springfield, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Dirksen Pkwy. location today.
Location
Enterprise Rent-A-Car
1031 South Dirksen Parkway, Springfield, IL
62703, United States
Hours
Reviews
3.9
489 reviews
5 stars
299
4 stars
46
3 stars
23
2 stars
16
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Reservation Issues
Numerous reviews mentioned problems with reservations, including cars not being available despite prior bookings.
Vehicle Condition
While some customers reported satisfaction with the vehicles, others noted issues such as cleanliness and maintenance problems.
Efficiency
Several reviews indicated that the rental process was quick and efficient, although some customers experienced delays.
Mixed Experiences
Overall, feedback was mixed, with some customers expressing loyalty and satisfaction, while others reported significant frustrations.
- DCDan Cobb5 days ago1.0I wish I could give zero stars. I show up to get my rental and NO VEHICLE. They had NO VEHICLES AT ALL! I was told my rental was in the shop for a broken windshield and has been for a couple days. ??? A. Why only 1 mini van?? B. Why wasn’t I notified of a problem with my rental?? That I had reserved for over a month! I called customer service to complain and was told regional manager would call me back. Yeah….. it’s been 2 weeks and nothing. TERRIBLE CUSTOMER SERVICE. I definitely DO NOT RECOMMEND !!
- UWUmar WaheedDec 31, 20255.0The overall rental experience was excellent. The car was standard with exceptional performance and fuel economy. Overall, besides the windshield fluid which we needed due to the weather, there was no issues or discomfort during the trip. I will recommend enterprise to all my community and colleagues.
- TPTonya PerryDec 23, 20251.0Confirmed reservations yesterday for today with Enterprise Car rentals, now that I have dropped my car off at auto shop for repairs the enterprise representative states that he doesn't know when he will have a vehicle available. He also stated that there were five other people wanting ahead of me. This should be against the law for us as customers to be treated like this. I don't think I will utilize there services again.
- SFShameka FrancisDec 10, 20251.0One of the worst experiences I've had happen to me when renting a car. I was told the car I was supposed to rent, needed an oil change and was not available. How do you not have the car prepared already for the customer and decide to do an oil change the day of it's suppose to be rented???? Doesn't make any sense!
- GWGale WatermanDec 8, 20255.0Was awesome sevice given bye the assist manger will definitely be see them Again in the 26 th to rent again
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Springfield, IL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
Where is the Enterprise Rent-A-Car location in Springfield?
You can find Enterprise Rent-A-Car at 1031 South Dirksen Parkway, Springfield, IL 62703.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, the Springfield location is open on Saturdays from 9:00 AM to 12:00 PM and on Sundays from 11:00 AM to 2:00 PM.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special deals?
Yes, they have great weekend rates which you can book through their special deals page online.
Can I make a reservation online for a rental car at this location?
Yes, reservations can be made online through their official website at enterprise.com.
Is Enterprise Rent-A-Car in Springfield woman-owned or military-friendly?
This Enterprise location is woman-owned and offers discounts for active military members.
What nearby car dealerships are close to Enterprise Rent-A-Car on South Dirksen Parkway?
Nearby car dealerships include Auto Mall of Springfield, Ideal Auto Sales, Green Hyundai Certified Pre-Owned, and Hyundai, offering customers options for vehicle purchase or services.
Are there any convenient nearby places to stop for food or fuel when renting a car here?
Yes, nearby you can find Marathon Gas for fueling and fast food options like Burger King and Jolly Tamale for quick meals before or after your rental.
How can nearby points of interest like Red Roof Inn Springfield and Capitol Storage enhance my rental experience?
If you're visiting Springfield, you can stay comfortably at Red Roof Inn Springfield nearby, or use Capitol Storage for extra storage or RV rentals during your trip, making your rental car experience even more convenient.