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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.2
(304 reviews)

Business Details

617 W Stanford Ave, Springfield, IL
62704, United States
(217) 525-2220

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Springfield, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stanford Avenue location today.

Location

Enterprise Rent-A-Car
617 W Stanford Ave, Springfield, IL
62704, United States

Hours

Reviews

4.2
304 reviews
5 stars
210
4 stars
33
3 stars
13
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Steven, Alecia, and EJ for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and inconvenience for customers.

Mixed Experiences

While many customers had positive experiences, there were also numerous complaints about poor service, long wait times, and unresponsive staff, indicating inconsistency in service quality.

Vehicle Condition

Some customers reported issues with the condition of the vehicles, including cleanliness and mechanical problems, which detracted from their overall experience.
  • LP
    Lisa Potts
    5 days ago
    5.0
    I had a accident and I went here for my rental. The guys were polite and took care of business quickly and efficiently
  • ZZ
    zavalarc
    Feb 20, 2026
    5.0
    The employees were professional and made my experience easy and great.
  • MB
    Michael Brady
    Feb 7, 2026
    1.0
    Need to post a negative review not 1 star, this location wasted half a day of my 16 week pregnant wife by telling her they had everything ready and when she got there they couldn't process her card for a $50 dollar fee that they wouldn't take cash for or another card or even run my card, so now wasted time and now a pregnant woman is angry and upset because someone else hit her car and we have the funds but they cant take a simple payment, managment just hangs the phone up and gives up on helping someone
  • JJ
    Jimmy Jimenez
    Feb 7, 2026
    5.0
    When my truck broke down the guy's at enterprise rent a car in Springfield Illinois were great ,prices are fair and service was exceptional i will definitely will be renting from them for my vegas trip in a couple months so if your in need of a rental car stop by and see them you won't be disappointed.
  • CW
    Charlene Walsh
    Jan 27, 2026
    5.0
    Amazing service!!! Definitely will return soon. ❤️🐾

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Springfield offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options to meet various needs.

Where is the Enterprise Rent-A-Car location in Springfield, IL?

The Enterprise Rent-A-Car is located at 617 W Stanford Ave, Springfield, IL 62704.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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