Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago Rd in South Chicago Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Chicago Heights, IL or call us at (708) 756-7433.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Staff Knowledge
Several customers noted the staff's knowledge and ability to assist with car-related issues, enhancing their overall experience.
Store Hours
There were complaints about inconsistent store hours, with some customers expressing frustration when arriving after posted hours.
Product Availability
Customers reported issues with stock availability, often needing to wait for items to be ordered from the warehouse.
MJ
Mable Johnson
Feb 22, 2026
3.0
I Replaced the mass air flow sensor in my car and my check engine light would not go out because it hadn't recycled. Went to AutoZone to ask them to clear the code and the young man told me that was not in their company policy. However, when I showed him that on the website that it says that AutoZone will will clear the code. He instantly had an attitude and said that he would check with his manager. After she confirmed that what I said was true. He proceeded to clear the code. I would have preferred him saying that he didn't know and that he would check as opposed to lying and telling me that it was not in their company policy. When clearly on the internet it states that AutoZone will clear the code but it would be best to have the problem resolved first, which is what I actually did before asking them to clear the code.
LL
Locke
Jan 20, 2026
1.0
Please talk to your employees. I'm a local shop owner and came in to do a commercial return at about 6p about a month ago and the lazy employee that was goofing around in the commercial dept flat out lied and said commercial is closed. I've never had any issues buying or returning anything for years and years at this location until recently. I spoke to the district manager Kelly and she confirmed that commercial is open until the store closes. I never have any issues with your competitor O'Reilly's it's ALWAYS AutoZone that gives my shop constant issues and it's always disrespectful or flat out lazy lying employees
BC
Basil Chuks
Dec 19, 2025
5.0
The technician was very professional and supportive in installing a new battery. I will recommend this place. Thank you so
BB
Billy Baker
Nov 15, 2025
5.0
Wanted to say I got came in a frantic because I got pulled over for my headlight being out I got a warning and came straight there and told them my info asked if we could go out to see if they can put in without me asking which is was lol they took it out and put the new one in I left feeling better knowing I was not going to get pulled over again for that.... loved the service junne
JJ
Josh Jones
Nov 15, 2025
5.0
This place is great and will be back I got the great service from Kiana she offered to come outside and look at my car and asked if I needed the wipes I was coming to getif i needed to be installed and said yes we laughed and went outside I appreciate the soft spoken service I received 5 stars
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in South Chicago Heights, IL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in South Chicago Heights?
AutoZone Auto Parts is located at 3101 Chicago Rd, South Chicago Heights, IL 60411.
What types of products does AutoZone Auto Parts offer?
They offer auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer both in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts customer service?
You can reach them by phone at (708) 756-7433 or email customer.service@autozone.com.
Which auto part brands are available at AutoZone Auto Parts in South Chicago Heights?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a nearby car battery or automotive parts store near AutoZone that I could visit?
Yes, Southside Supply Co. is a nearby automotive parts and accessories store you might consider visiting.
Which dining options are available near AutoZone Auto Parts for a meal before or after shopping?
Nearby restaurants include KFC, Burrito Station, Pepe's Mexican Restaurant, Wingstop, and Domino's for a variety of fast food and casual dining choices.
Where can I find nearby convenience or pharmacy stores while visiting AutoZone Auto Parts?
Walgreens, a medical supply, pharmacy, and convenience store, is located close by for your other shopping needs.
What nearby services are available for entertainment or other errands when visiting AutoZone Auto Parts?
You can visit Redbox for video rentals, FM Cuts or Isabel Beauty Zone for hair and beauty services, or Western Union for money transfer services nearby.
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