Brand Certified
Waterway Carwash
3.8(431 reviews)
Certified by Waterway Carwash • Mar 01, 2026
Business Details
9208 Skokie Blvd, Skokie, IL
60077, United States
Certified by Waterway Carwash • Mar 01, 2026
(847) 474-5757
Certified by Waterway Carwash • Mar 01, 2026
https://www.waterway.com/locations/skokie/
Certified by Waterway Carwash • Mar 01, 2026
About
Certified by Waterway Carwash • Mar 01, 2026
Car WashGas StationConvenience StoreWaterway Gas and Wash Co.
Now Open in Skokie, IL!
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Waterway Carwash • Mar 01, 2026
Hours
Certified by Waterway Carwash • Mar 01, 2026
Reviews
3.8
431 reviews
5 stars
236
4 stars
58
3 stars
29
2 stars
26
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor cleaning quality, with cars often returned still dirty and not meeting expectations.
Pricing Issues
Customers expressed dissatisfaction with high prices and additional charges for services that were expected to be included.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of accountability.
Management Response
While some customers praised specific managers for their professionalism, others reported negative experiences with management, particularly regarding handling complaints.
Facility Condition
The facility was noted as clean and well-organized, but recent changes to services (like the removal of hand drying) were viewed negatively.
- KNKaren NoraFeb 15, 20261.0I have been using this carwash since it opened. The last time I had my car washed, I was told that they will no longer hand dry it unless I am a member. I don't want to be a member. There are many other neighborhood carwashes that will dry my car. Service beats out convenience every time.
- YCYamho ChanFeb 14, 20261.0Poor service. Paid for internal and external cleaning only for them to do a half ass job. Dirt and mud on the the door panels, water marks all over my chairs and just poor service overall. When I brought it up they said it was because of they were busy and my standards are too high. What am I paying for then? I would suggest getting your car cleaned elsewhere.
- LLLFeb 12, 20262.0Tried twice to use them. First time waited in line and then the machines went down so we had to leave. This morning went by and saw they had a long line. Came back one hour later (1pm) and it was closed again for some malfunction.
- SBSabrina BrownFeb 9, 20263.0The service attendants were professional. The little store and where you can pay inside was extremely clean. IT is very nice looking, offers plenty of services and options for all car drivers/enthusiasts. Yet for some reason after paying $25.00 which is the amount I have paid for higher car wash services was much better than the one I received at this car wash location. Three stars, two stars ⭐️ off for just A okay car washing whIch was just okay not that good if you were to ASK me
- MMMudassar MaharFeb 7, 20261.0I’m very disappointed for car service. I have all over or everything package but every time I’m coming I’m disappointed no proper clean interior. No proper outside cleaning. No proper car windshield cleaning. It’s so bad. no dashboard cleaning just only roughly sprained the car and quickly remove the car
Frequently Asked Questions About Waterway Carwash
Where is Waterway Carwash located?
Waterway Carwash is located at 9208 Skokie Blvd, Skokie, IL 60077, USA.
What services does Waterway Carwash offer?
Waterway Carwash offers full-service car wash, major brand gasoline, snacks, drinks, and other convenience store merchandise.
What are the operating hours of Waterway Carwash?
Waterway Carwash is open daily from 7:00 AM to 9:00 PM.
Can I pay with credit cards or mobile payments at Waterway Carwash?
Yes, Waterway Carwash accepts American Express, Visa, MasterCard, Discover, Diners Club, as well as mobile payments like Apple Pay, Android Pay, and Samsung Pay. Cash and checks are also accepted.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash has wheelchair accessible entrances, parking, seating, and restrooms.
How can I contact Waterway Carwash for customer service?
You can contact customer service via email at customerservice@waterway.com or by phone at +1 847-474-5757.
Does Waterway Carwash offer any membership or unlimited wash plans?
Yes, Waterway Carwash offers unlimited car wash plans through their Clean Car Club program. More details can be found at https://www.waterway.com/clean-car-club/.
What convenience stores are near Waterway Carwash?
Nearby convenience stores include Walgreens and 7-Eleven, which offer pharmacies, snacks, lottery tickets, and more, making it easy to grab essentials before or after your car wash visit.
Are there gas stations near Waterway Carwash if I need to fill up?
Yes, Phillips 66 is a nearby gas station offering automotive services, providing additional fueling options close to Waterway Carwash.
What recreational spots can I visit near Waterway Carwash?
Skokie Park District is a nearby park offering arts and entertainment activities, a great place to visit before or after your car wash appointment.
Brand Certified Facts from Waterway Carwash
Waterway Carwash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website