Gerber Collision & Glass

Reviews

• DG

  Deyou Guo

  Dec 1, 2025
  5.0
  We just had our BMW X3 serviced for its right rear side and bumper damage with a perfect job at Gerber Collision at this Skokie location. We are highly grateful for technicians doing a such outstanding job fixing all functional parts, especially the art looking painting work that perfectly matching original. The Manager and his team members we interacted were professional and genuinely caring. Overall services received and quality of the repair was far exceeded expectations. Deyou Guo/ Hong Tao
• AS

  Anna Schafer

  Nov 8, 2025
  5.0
  Amanda was such an angel during the whole process of taking care of my car that was unfortunately totaled. From the moment I walked in off the tow truck, she was so endearing asking if I was ok after seeing my destroyed car out on the tow. She handled everything with my insurance and getting my car taken care of and removed. It really took a lot of weight off my shoulders having one less thing to worry about after totaling my car. Amanda is amazing at her job and I'm glad I had the pleasure of working with her :)
• CC

  C Cato

  Aug 18, 2025
  1.0
  They recently completed work on my in-law’s Honda Civic, including front bumper replacement, hood, and painting. She picked up the car and brought it to me two days later so I could take a look. Here’s what I found: 1.Paint color does not match 100% 2.Hood struts are missing — the hood could fly open onto the windshield if not handled carefully 3.Right turn signal is loose, and the bumper is sticking out 4.Hood support rod has detached and was rattling violently while driving I have to ask: who is responsible for final inspections, and how did a vehicle in this condition get approved for release? I’ll be contacting the insurance company to request they withhold payment until all issues are properly resolved.
• MS

  medina s

  Aug 12, 2025
  5.0
  Everyone was really nice and helpful here, all the ladies upfront are kind and sweet! Very easy to communicate and work with through my insurance for collision repair :-)
• MM

  majid

  May 2, 2025
  1.0
  I took my SUV to Gerber after an accident for an estimate due to front bumper damage and engine issues, including overheating and white smoke. I specifically asked the estimator to only provide an estimate, but they repaired the front bumper anyway and told me to see a mechanic for the engine problems. The insurance covered the bumper repair, but I had to pay the deductible. Now, the car is not drivable, and the insurance won’t cover the engine replacement. It seemed pointless to fix the bumper without addressing the engine issues. Despite my request not to repair the bumper, Gerber went ahead with it, citing that I had signed a form allowing them to do so. I feel they took advantage of my situation and prioritized profit over providing the best solution for me. I wouldn’t trust them again.

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