Enterprise Rent-A-Car

4.0
538 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Skokie, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Skokie Oakton location today.

Location

Enterprise Rent-A-Car
8225 Skokie Blvd, Skokie, IL
60077, United States

Hours

Reviews

4.0
538 reviews
5 stars
351
4 stars
52
3 stars
25
2 stars
17
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Vehicle Availability

Several customers experienced issues with vehicle availability, including reservations not being honored and receiving different vehicles than expected.

Cleanliness

There are complaints about the cleanliness of rental vehicles, with some customers receiving cars that were dirty or had unpleasant odors.

Efficiency

Many customers appreciated the quick and efficient rental process, highlighting smooth pick-up and drop-off experiences.

Communication

Customers expressed frustration over poor communication regarding reservations and charges, leading to confusion and dissatisfaction.
  • RM
    Reuven Mizrahi
    Nov 16, 2025
    5.0
    Excellent care. Great price. Great cars. Great service. And friendly!
  • SG
    Stella Giotakis
    Nov 8, 2025
    5.0
    We had the best experience with Dan Baratta at our local location in Skokie IL. He helped my mom get a car that suited her needs. She is a senior and needed a vehicle that she could get in and out of easily. He was patient, polite and very friendly. We were in and out of there within 30 minutes. He also helped us take care of an insurance issue that came up the day we returned our vehicle. He is a true asset to Enterprise. Shayle Arenson also helped to make the returning experience a breeze. Very friendly and polite as well. I should also mention that the vehicle was clean and gave my mom no issues while driving. My mom and I personally have used this particular location in the past a few times and it was ok, but this was definitely the best service thus far. We both will be back. Thank you for all your help!
  • RA
    Rami Anwer
    Nov 6, 2025
    1.0
    I booked a car – a 7-seater Ford or similar – and called to confirm they had a car available. However, when I arrived for pickup, there was no car available. There was no assistance and no respect for appointments. The worst experience I've had with this location
  • MH
    Mark Hanley
    Nov 2, 2025
    5.0
    Great selection to choose from. Fast friendly service. Make sure to reserve car before you walk in.
  • NM
    Noemi Medina
    Oct 30, 2025
    1.0
    ATTENTION BEFORE YOU PICK THIS RENTAL LOCATION: I do not recommend this rental location. My insurance chose them while my vehicle was in the shop. From day one, the rental vehicle had issues with CarPlay and tire pressure. On day two, a key error message appeared, escalating to a constant beep by day three. The location couldn't provide a replacement, I had to improvise and use a family vehicle instead. Now, they're blaming me for pre-existing mechanical issues. Renters beware: you might end up on enterprise 'do not rent' list due to their vehicle problems. It’s unfortunate because I actually book a lot with enterprise, give that I am a traveler. But I refuse to be claimed for something that was already there. It was nice being a enterprise customer, but not after this rental experience. I will also bring this to the attention to my insurance, to avoid customers picking this location while their vehicle is being repaired.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Skokie?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car located in Skokie, IL?

It is located at 8225 Skokie Blvd, Skokie, IL 60077, USA.