Mavis Tires & Brakes

4.6
1651 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Shorewood.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
1002 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Reviews

4.6
1,651 reviews
5 stars
1,445
4 stars
39
3 stars
20
2 stars
16
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially manager Kyle, for being friendly, helpful, and professional.

Efficiency

Several reviews highlighted quick service, with many customers noting fast turnaround times for tire changes and repairs.

Professionalism

Customers appreciated the professionalism of the staff, particularly in explaining services and addressing concerns.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and communication, particularly regarding wait times and service completion.

Value for Money

Customers frequently mentioned competitive pricing and good deals, often comparing favorably to other tire shops.
  • DU
    Dave Upchurch
    1 day ago
    5.0
    Stopped in on a Sunday afternoon with a low tire. Stan and his guys took care of me right away. I was in and out quickly. Service can’t be beat. Thank you again guys!!
  • CJ
    Candy Sincerity Johnson
    4 days ago
    1.0
    The staff was untrained, unaware of what was going on, and the store manager had no clue of what was happening. I was given 3 different prices for a tire replacement that was covered under warranty supposedly. And the spare tire was not put back correctly. The spare tire was tossed in the back of my vehicle. I will not be back and I do not recommend this company for anything.
  • KG
    Kyndall Grant
    Nov 17, 2025
    5.0
    Went to Mavis for air in my tire, I ended up meeting Collin, he was great. He encouraged me to purchase two tires as my tires were worn out in the rear. I was then introduced to Kyle, I booked an appointment for the next day. Well, the next day was a little rocky as my car was there for hours unattended. Stan and Kyle made it up to me the following few days,they made the wrong-right. Stan is very knowledgeable. The staff is wonderful. Writer-Ingrid Grant
  • LP
    luke pascale
    Nov 9, 2025
    1.0
    9am appointment to pull a screw out of tire and patch it. 2 hours later its not even inside yet. Told they're backed up from last night. Coulda maybe said that at the beginning or just not taken the appointment. Waste of time
  • AM
    Allison Mroczek
    Nov 7, 2025
    5.0
    I just went in for a courtesy check before the winter weather comes, which I’m glad I did. Even though it’ll cost me $, I’m glad they worked with me to get a good price. Everyone was nice and helpful, especially Kyle, Collin, and JJ (I believe were all their names)!

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.