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Mavis Tires & Brakes

4.6
(1774 reviews)

Business Details

1002 Brook Forest Ave, Shorewood, IL
60404, United States
(779) 204-1033
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Shorewood.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
1002 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 8:30 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

4.6
1,774 reviews
5 stars
1,555
4 stars
42
3 stars
20
2 stars
17
1 star
140
  • JR
    Jennifer Robinson
    3 days ago
    5.0
    Thank you Reynaldo and Team for helping me with my tire today !!!! You guys worked quickly and efficiently. I appreciate your hard work. Thank you for a great experience. Jennifer P.S. I had 2 nails an a staple in one tire !!! They fixed it and off I went.
  • AA
    Aidan Alaimo
    Apr 9, 2026
    1.0
    Walked in and employee said he’d be with me in one minute and never came back. Everyone in the shop looked at me and did nothing.
  • BM
    Belen Morales
    Apr 4, 2026
    5.0
    Great customer service! I came in with a tire issue and they handled it right away. Everyone was professional, respectful, and efficient. They really went above and beyond to make sure everything was done right. Highly recommend!
  • DU
    Daniel Urrutia
    Mar 16, 2026
    1.0
    I schedule an appointment a day Ahead of time for a coolant change I get there at 8 AM like I was supposed to the next day just for the manager to tell me that they cannot do it because they don’t have anyone there that is capable of doing it so they sent me all the way to Shorewood after I just drove 25 minutes. I had to drive another 35 minutes after the Manager already confirmed with Shorewood that they can do my coolant change so I arrived there just for them to tell me that they can’t do my coolant change. They just sent me all around the map with fuel prices as high as they are took time away from work and my family to get this done just for them to rudely send me off so whoever the out of shape guy was working at the front desk should be fired. He had zero customer service skills. I will never go here or recommend anyone to go here.
  • LL
    Laura Legault
    Mar 8, 2026
    1.0
    I don't even know where to start with the many many issues I have experienced with just one visit to Maves Tires in Shorewood. First, I booked my appointment online for 10am. At 8:45amI received a call from Mavis confirming my appointment. At 9:30am I arrived at Mavis. I waited in the lobby for over 10 minutes standing at the counter while the workers all chatted in the repair shop. Then I asked the gentleman if my car would be ready by 2:30, he assured me it would but they did have a few cars leftover from the day before. I told him I had the coupon for $140 off. He gave me s quotes for breaks and pads. I agreed to the price and left. At 1:45 pm I called to check in my car as I needed it back soon. I was told they DIDN’T EVEN START IT YET!!! I was upset to say the least. Then I was hung up on. The manager called me back and apologized. Said they were starting my car right then and it would be ready in under an hour. So 15 minutes past the time I told you I needed it done by. The manager tells me he will add a discount to my bill. I arrived to get my car. The total i was given was More than the original quote. How?!?! It's been a week or two now and my brakes already are grinding and making noise. After looking at the bill the original $140 discount was Never added. I'm beyond frustrated. I'm an incredibly busy mom that doesn't have another day to waste to bring it back to a shady repair shop. So now I drive around in a car that makes a terrible noise daily and it's so embarrassing after spending nearly 1k on repairs. It amazes me they have so many great reviews.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.

Brand Certified Facts from Mavis Tires & Brakes

This information is certified by Mavis Tires & Brakes and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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