Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Communication Issues
Several reviews noted problems with communication, including unreturned calls and misinformation about parts availability.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high or inconsistent.
Product Quality
There were complaints about the quality of parts, with some customers receiving items that did not match descriptions or were in poor condition.
Overall Experience
While some customers had positive experiences, others reported significant frustrations, leading to a divided perception of the business.
PS
Pat Stewart
Oct 17, 2025
5.0
We need A tow l, the Price was Lower than A few other companies I had called. Our service man was Bryan, he was Awesome, Respectful & hilarious 😆 w/1st Class Customer Service, YES!! 💯 🏆 👏
DG
Daniel Griskevicius
Aug 24, 2025
1.0
Biggest dot com shot for police officers who split backend deals by dealing word to mouth before you arrive. Had my car left on Sunday for less than a hour just to battle for2hrs after being pulled over for no front plate. Had tim had his morning jo he would have not threatened me with private property manners and how he is technically not in the mood since neighbors can get pissed. Biggest waste of $340 for Tim to hold my keys and gaslight everyone in the office that's "busy working" while officers pretend they have not gave a piece of paper to release my car.
PP
Peggy
Jul 24, 2025
1.0
Left a part and grease on my driveway from someone else's car. Not to mention gauged the concrete.
JW
jerod woods
Jun 22, 2025
5.0
Josh was the best really help and moved very quickly and persistent very thankful for him
Frequently Asked Questions About Anderson's Towing
What services does Anderson's Towing provide?
Anderson's Towing offers towing services and towing equipment provision.
Where is Anderson's Towing located?
Anderson's Towing is located at 300 Amendodge Drive, Shorewood, IL 60404, USA.
How can I contact Anderson's Towing?
You can contact Anderson's Towing by phone at +1 815-725-2754.
What are the business hours or time zone for Anderson's Towing?
Anderson's Towing operates in the America/Chicago time zone.
Does Anderson's Towing have a website where I can find more information?
Yes, their website is https://www.andersonstowingandrecovery.com/
Are there any truck repair services near Anderson's Towing?
Yes, Onsite Truck and Trailer Repair and Towing is nearby, offering truck repair, recreation vehicle repair, and emergency roadside service.
What nearby places can I visit after using Anderson's Towing services?
You might consider visiting the Shorewood Disc Golf Course, a local park and disc golf course, for outdoor recreation.
Are there any automotive service providers near Anderson's Towing?
Yes, nearby automotive services include Ortiz Auto Masters, Martin Auto Masters, and Auto Masters, which offer repairs, tire services, and brake service.
What type of neighboring businesses are close to Anderson's Towing?
How can knowing about nearby places help a customer visiting Anderson's Towing?
Knowing nearby places can assist with additional needs such as vehicle repairs, restoration services, or even leisure activities like visiting the Shorewood Disc Golf Course before or after your service appointment.