Patrick Volvo Cars

4.4
679 reviews

About

Volvo Dealer
Visit Patrick Volvo Cars to experience our selection of more than safe, reliable, quality vehicles. Our Volvo experts are friendly, approachable and will provide you with a no-hassle, comfortable car buying experience. Whether you are looking to buy or you already own a Volvo and are visiting our service department, you will find friendly, helpful faces for every need you have. We are located in Schaumburg, IL at 1600 E. Higgins Road.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Patrick Volvo Cars
1600 E. Higgins Rd., Schaumburg, IL
60173, United States

Hours

Reviews

4.4
679 reviews
5 stars
536
4 stars
38
3 stars
12
2 stars
11
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Tola, Mo, and Stela for their professionalism and responsiveness.

Buying Experience

Overall, customers reported a smooth and hassle-free car buying experience, with many noting the low-pressure sales approach and efficient processes.

Service Issues

Some customers expressed frustration with service-related issues, including poor communication and unresolved problems after vehicle purchases.

Pricing Transparency

While many appreciated the fair pricing and lack of hidden fees, a few customers reported discrepancies in quoted prices and actual costs.

Follow-Up Support

Customers appreciated the follow-up support from staff, particularly in addressing post-purchase inquiries and ensuring customer satisfaction.
  • MC
    Matt Calvo
    Sep 20, 2024
    5.0
    Very fast and easy expierence I had buying a XC90 at Patrick Volvo
  • AS
    Adonis Stergiou
    Oct 21, 2023
    5.0
    From finding the vehicle to actual purchase was about 3 days. Belen was our service rep who was AMAZING. She was the only rep we had that had the car ready for us to test drive right out front. Every dealership we went to, we had terrible experiences. She was awesome from start to finish and kept us in the loop the whole time. She was not forcing us to do anything. Was an overall great experience and can’t wait to build the relationship with this dealership. First time Volvo in the family so we are setting a new example! Really happy with the service and vehicle! Thank you!
  • RE
    Ron Edwards
    May 19, 2023
    5.0
    This has been my best experience buying a car! Egor took the time to find the car that would be the perfect fit for me. He suggested I look at the C40. You need to know what you are buying, and how operate it. Otherwise you end up using basic functions and nothing more. Egor explained how to set up all the great tech this car has in detail. Now I have more than a new car, I have an experience. That’s exactly what I received here. Attention to detail and taking care of the customer. The Sales Manager greeted me when I returned to pick up my car. Other dealerships could learn a lot from Patrick.
  • JR
    Jacob Robinson
    Aug 28, 2022
    5.0
    Long over due review from my purchase of a 2022 S60. I hadn’t owned a car in 10 years and never a brand new car so the prospect of going through the whole buying process was daunting. However, working with the team at Patrick was and continues to be positive. Egor was immensely helpful and I most definitely would recommend and work with him again. It doesn’t stop there, however. The finance manager (Nick I think?) was equally helpful and informative with my questions. Post the buying process, the service team has been great as well. Peter is always accommodating and willing to answer questions or fit you in if at all possible. The only issues I’ve had were that my key fob needed to be synced right after I purchased, not a big deal. And because I live in the city I get flat tires frequently so I’ve been in a few times to get those replaced. My suggestion is to grab Peter’s card because the main Patrick service number gets routed to their call center and they are not very helpful.
  • CT
    Charlie T
    Aug 1, 2018
    5.0
    Awesome service department

Frequently Asked Questions About Patrick Volvo Cars

What are the regular business hours of Patrick Volvo Cars?

Patrick Volvo Cars is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 6:00 PM. It is closed on Sundays.

Where is Patrick Volvo Cars located?

Patrick Volvo Cars is located at 1600 E. Higgins Rd., Schaumburg, IL 60173, United States.