Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.7
304 reviews
5 stars
263
4 stars
18
3 stars
6
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being professional, friendly, and accommodating throughout the repair process.
Quality of Work
Many reviews highlighted the high quality of repairs, with cars looking brand new after service.
Timeliness
Several customers noted that repairs were completed ahead of schedule, often with timely updates on progress.
Communication
Customers appreciated clear communication regarding the repair process and timelines, although some noted occasional lapses.
Mixed Experiences
While many reviews were positive, a few customers reported issues with repairs and service quality, indicating inconsistency.
- MCMiguel CruzDec 26, 20255.0Everything was great. Rocky was my initial contact, he was very professional and very good at explaining the process. Thank you to Tony. He did a great job. Buffing my head labs and detailing my car Both did a great job I won't hesitate to recommend Gerber. Thank you
- ZSZel SalazarDec 1, 20255.0They were quick with the repair (5 days earlier than the initial estimate), accommodating, friendly, and the repair was clean. I would never have known there used to be damage. Thank you so much for the help.
- TGTom GuimondNov 24, 20255.0Everything was great. Rocky was my initial contact, he was very personable, professional and very good at explaining the process. Joseph was my contact when I dropped the car off and picked it up, again very professional, personable and detailed. Both are an asset to Gerber. I won't hesitate to to recommend Gerber. Thank you
- JPJade PhoenixNov 15, 20255.0They did amazing on my car! They gave me excellent customer service! Very professional and They make sure they give you the car back clean. Highly recommend
- RSRommel SisonNov 6, 20255.0The customer service from the team was top notch. Polite, thorough, and receptive to my questions, they made a tough situation easy. They also communicated clearly the timeline and next steps, even when there was a slight delay. The actual body work is also of high quality. Imperceptible that there was any damage, they also clean the car inside out to look brand new.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement, dent and bumper repairs, paintless dent repair (PDR), and free estimates for collision repairs.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 819 Estes Ave, Schaumburg, IL 60193, USA.
What are the operating hours of Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Gerber Collision & Glass provide a guarantee on their repairs?
Yes, their workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
What payment methods are accepted at Gerber Collision & Glass?
Payment options include American Express, Check, Discover, MasterCard, and Visa.
Is Gerber Collision & Glass wheelchair accessible?
They have a wheelchair accessible entrance but do not have a wheelchair accessible restroom.
How can I contact Gerber Collision & Glass for inquiries or estimates?
You can contact them by phone at +1 847-534-2277 or email at info@gerbercollision.com.
Which nearby car rental agency can I visit while my car is at Gerber Collision & Glass?
Hertz car rental agency is nearby, making it convenient for customers who need a rental vehicle during repairs.
Are there other auto body shops near Gerber Collision & Glass in Schaumburg?
Yes, nearby auto body shops include Estes Auto Body, America’s Auto Body, and Doc’s Body Shop, Inc., which customers might consider for comparison or additional services.
What local businesses near Gerber Collision & Glass could I visit before or after my appointment?
Customers can visit Deluxe Auto Detailing for car cleaning services or explore hardware stores like FDL Fasteners nearby while waiting.