Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.7
298 reviews
5 stars
257
4 stars
18
3 stars
6
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive, with many noting excellent communication throughout the repair process.
Quality of Work
The majority of reviews highlighted high-quality repairs, with many customers stating their vehicles looked brand new after service.
Timeliness
Many customers appreciated the quick turnaround times, with several reports of repairs being completed ahead of schedule.
Communication
Customers frequently mentioned effective communication, including regular updates on repair status via text and calls.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding delays and unsatisfactory repairs, indicating inconsistency in service.
- JPJade PhoenixNov 15, 20255.0They did amazing on my car! They gave me excellent customer service! Very professional and They make sure they give you the car back clean. Highly recommend
- RSRommel SisonNov 6, 20255.0The customer service from the team was top notch. Polite, thorough, and receptive to my questions, they made a tough situation easy. They also communicated clearly the timeline and next steps, even when there was a slight delay. The actual body work is also of high quality. Imperceptible that there was any damage, they also clean the car inside out to look brand new.
- JGJoan GordonOct 22, 20255.0The Gerber on went is on Remington in Schaumburg. They went fantastic, kind, helpful in many ways. I did damage to my rear bumper. They helped with a rental car for 3 days. I would recommend them to anyone.
- JPJanice PalmerOct 17, 20255.0Great service!
- DSDavid SterlingSep 22, 20255.0Excellent job!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement, dent and bumper repairs, paintless dent repair (PDR), and free estimates for collision repairs.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 819 Estes Ave, Schaumburg, IL 60193, USA.
What are the operating hours of Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Gerber Collision & Glass provide a guarantee on their repairs?
Yes, their workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
What payment methods are accepted at Gerber Collision & Glass?
Payment options include American Express, Check, Discover, MasterCard, and Visa.
Is Gerber Collision & Glass wheelchair accessible?
They have a wheelchair accessible entrance but do not have a wheelchair accessible restroom.
How can I contact Gerber Collision & Glass for inquiries or estimates?
You can contact them by phone at +1 847-534-2277 or email at info@gerbercollision.com.
Which nearby car rental agency can I visit while my car is at Gerber Collision & Glass?
Hertz car rental agency is nearby, making it convenient for customers who need a rental vehicle during repairs.
Are there other auto body shops near Gerber Collision & Glass in Schaumburg?
Yes, nearby auto body shops include Estes Auto Body, America’s Auto Body, and Doc’s Body Shop, Inc., which customers might consider for comparison or additional services.
What local businesses near Gerber Collision & Glass could I visit before or after my appointment?
Customers can visit Deluxe Auto Detailing for car cleaning services or explore hardware stores like FDL Fasteners nearby while waiting.