Enterprise Rent-A-Car

4.3
599 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Schaumburg, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Roselle Road location today.

Location

Enterprise Rent-A-Car
950 S Roselle Rd, Schaumburg, IL
60193, United States

Hours

Reviews

4.3
599 reviews
5 stars
426
4 stars
67
3 stars
26
2 stars
16
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including customers not receiving the vehicles they booked and poor communication regarding availability.

Vehicle Condition

While many customers reported clean and reliable vehicles, some noted issues with vehicle cleanliness and maintenance, such as cars not being cleaned properly or having mechanical problems.

Overall Experience

Most customers expressed satisfaction with their rental experience, citing smooth processes and positive interactions, although there were notable complaints about specific incidents.

Location Accessibility

Some customers mentioned difficulties accessing the location, particularly when approaching from certain directions.
  • AP
    Alejandra Seminario Polo
    3 days ago
    5.0
    Love it, super nice everyone
  • JR
    Jim R
    Nov 1, 2025
    5.0
    The staff drove my rental to the body shop where my car was going to be repaired. No ride to the office (on Roselle Road) was needed. The staff there was courteous and friendly. The car provided had Apple play and a sunroof. A stress -free experience from beginning to end. Highly recommend this location!
  • RP
    Rus POTUSHANSKYI
    Oct 31, 2025
    5.0
    Thanks to Andrew . He is very professionally guy.
  • DG
    Desmond Garrett
    Oct 13, 2025
    5.0
    Great customer service and very helpful.
  • RC
    Rene Contreras
    Oct 7, 2025
    5.0
    I had an excellent experience thanks to Melissa at Enterprise Rent-A-Car. From the moment I arrived, she was professional, friendly, and incredibly helpful. She made the entire rental process smooth and stress-free, taking the time to explain everything clearly and answer all my questions. Melissa went above and beyond to ensure I got a vehicle that suited my needs, and her positive attitude truly made a difference. Great customer service like this is rare—thank you, Melissa, for making the experience so easy and enjoyable!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Schaumburg?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours of Enterprise Rent-A-Car at 950 S Roselle Rd?

The location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 8:00 AM to 1:00 PM, and Sundays from 9:00 AM to 1:00 PM.