Car-X Tire & Auto

4.5
830 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Schaumburg, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Schaumburg, Hoffman Estates, South Barrington, Palatine, Barrington & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Schaumburg, IL Car-X Man at (847) 882-2535 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
423 W Golf Rd, Schaumburg, IL
60195, United States

Hours

Reviews

4.5
830 reviews
5 stars
692
4 stars
32
3 stars
12
2 stars
11
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting individuals like Joey, Joe, and Kevin.

Service Quality

While some customers reported positive experiences with quick and effective repairs, others expressed dissatisfaction with repeated issues and perceived incompetence in diagnosing problems.

Pricing Transparency

Several reviews mentioned unexpected charges and dissatisfaction with pricing, indicating a lack of clarity regarding costs and warranties.

Trustworthiness

There are mixed feelings about the trustworthiness of the service, with some customers feeling taken advantage of, especially regarding repeated repairs for the same issues.
  • AB
    Althea Brown
    Dec 10, 2025
    4.0
    Stop by for the first time because my exhaust pipe ended up with a hole and masking a tremendous noise . The Mechanic had to cut the pipe and use that to mend the hole as I did not need a new muffler and they were very understanding and friendly and most importantly professional
  • TG
    Teja Veera Venkata Sai Ganesh
    Dec 9, 2025
    1.0
    Here’s a short, straight version: They promised me a free one-year wheel alignment if I did the repairs with them. They didn’t fix it properly, so I had to redo it elsewhere. After two months, when I went for the alignment, they said I never paid for it. They’re liars.
  • PU
    Pauline Urso
    Dec 3, 2025
    1.0
    I took my car and I had to bring it in 4 more times for them to fix the problem. I thought I would try again maybe that was just a spoof. I needed an oil change and they found another problem it was a disaster. I had to take it back to them 4 more times and they were telling me I had more problems that I didn't have before. I took it to the dealer who told me there was oil all over the engine and there were no other problems. I wish I would have known that before I spent over $9,400.
  • MM
    Mercedes
    Nov 29, 2025
    5.0
    If Car X were a restaurant, Joey would be the head chef serving five-star service! Pulled into Car X Schaumburg thinking I’d be there forever… but nope! Joey swooped in like a customer-service superhero, cape probably tucked under his shirt, and took amazing care of me. He explained everything without making me feel like I failed Auto Maintenance 101. My car left feeling happier than I did and I left pretty happy. If your car is acting up, bring it here. Joey will make sure both you and your engine stop crying.
  • ES
    ECS: Executive Career Services
    Nov 21, 2025
    1.0
    Terrible. Mechanic told me I only needed a left front wheel bearing, not the right side. I paid 1500 for that, plus some brake work. So, thought it was the transmission. Went to 3 other places- spent $400 checking the transmission- they said it was ok, and could be the right bearing. Went back to car x. Manager said I should not have listened to the mechanic....but it's HIS MECHANIC! They charged me again, another 500 PLUS SHOP FEES AGAIN to replace the right bearing. I would like at least $200 refund for days of wasted time and effort, but corporate does not answer or respond. Just go somewhere else. REGARDING MANAGER'S RESPONSE TO MY REVIEW: No, the right bearing was bad when I first came in, and your mechanic said it was ok. Proven by the fact that the noise in my car was there before and after you first worked on it. Only after I spent $400 on transmission checks elsewhere, and was told it was the right bearing, did I return to you and you replaced it, did the noise go away. And it was wrong of you to again charge shop fees for this second trip. And was this the right bearing for my car? Why didn't you order the part when I was there...how did you happen to have a part on hand at the time? Still expect a $200 refund from you or your corporate office. Please have them call me. Thank you.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.