AutoZone Auto Parts

4.3
369 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Golf Rd in Schaumburg, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Schaumburg, IL or call us at (847) 519-1707.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
367 W Golf Rd, Schaumburg, IL
60195, United States

Hours

Reviews

4.3
369 reviews
5 stars
254
4 stars
53
3 stars
18
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported rude or unhelpful interactions.

Product Availability

Customers noted that the store is well-stocked with a variety of parts and products, making it a reliable choice for auto needs.

Installation Services

Some customers expressed frustration over the refusal to provide installation services under certain conditions, while others appreciated the assistance they received.

Staff Knowledge

There are concerns about staff knowledge and expertise, with some customers reporting incorrect recommendations or a lack of assistance.
  • EO
    Ender Ortiz
    Jan 5, 2026
    5.0
    Muy bien siempre hay personal qué hablan los idiomas
  • MB
    Michael Burns
    Dec 26, 2025
    1.0
    Customer service is horrible
  • AB
    Alexander B
    Dec 26, 2025
    5.0
    If only ALL AutoZones were run like this store! I had an issue with my vehicle and the mangers Victoria and Angel were nothing but extremely HELPFUL! More staff members need to take notes from Victoria and Angel as their customer service is EXCELLENT! Keep up the fantastic work 👍
  • TD
    The Woman You WISH You Had But Don't
    Dec 1, 2025
    5.0
    So, Amy, first of all, I've gotta rave about this girl, was THE MOST HELPFUL PERSON I think I've EVER encountered at any retail establishment, EVER!!! Not only did she know the products and where to find everything I was looking for, but she was friendly, willing to chat like a normal person, and when it came time to check out and I needed help installing my new wipers, not only was she totally, absolutely on top of her game, she was FAAAAAAST as lightning about it, and done before I had a chance to blink! If you've got the opportunity to ask for help from her when you go in here, PLEASE DO, because the customer service she provided to me MORE THAN makes up for the higher prices that Auto Zone charges for their products, and I'll 1,000% be back again because of her! Thank you SOOOOO MUCH FOR EVERYTHING, AMY! YOU'RE AWESOME!!!! 🥰
  • AK
    Anatoly Ricabal Kalmikov
    Nov 26, 2025
    1.0
    I came to this AutoZone specifically because they are supposed to install the battery if you buy it from them. This is already the second store I visited today. The first store (O’Reilly) couldn’t do it because there was only one employee available and he could not leave the counter. That was understandable. But here, there were two employees, and they still refused to install the battery, saying it was “too windy outside.” I asked politely before buying the battery, just to make sure they would be able to install it, but they still said no. I understand that the weather can be inconvenient, but this is a service they advertise and customers rely on. It was disappointing to see two employees simply refusing to help. Very frustrating experience.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Schaumburg, IL?

AutoZone Auto Parts in Schaumburg is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Schaumburg?

It is located at 367 W Golf Rd, Schaumburg, IL 60195, USA.