National Car Rental

Reviews

• SK

  Sean Kearney

  4 days ago
  1.0
  Multiple times I have reserved a car at this location only to arrive and find out this reservation has not been kept. No phone call. No email. No common courtesy of any kind! Taking a reservation implies that one will HOLD THE RESERVATION! And if you cannot, then at least inform the person who is counting on said reservation so that they do not waste their time going out and back to the airport and so that they can adjust their plans accordingly. And pick up the telephone when customers who have been inconvenienced by this--repeatedly--call to see if there actually are cars available. This is no way to run a business. Zero respect for the customer. Zero common courtesy. --Sean
• KS

  Kenneth Shelby

  Mar 3, 2026
  1.0
  When I arrived to the CMI location they didn't have a car for and I had a reservation
• MK

  Mary Kraft

  Feb 1, 2026
  5.0
  The car was clean, it was easy to extend my reservation when my plans changed, and the staff were very helpful and friendly
• SL

  Sp Laga

  Jan 11, 2026
  5.0
  The staff who work there are always great!
• PS

  Peter Stocks

  Dec 27, 2025
  1.0
  Do not plan on renting a car from here or enterprise. You can reserve well in advance, call the night before and be assured that they have availability, attempt to call the actual desk on a confirmed working number(they won't answer at any time of day) and you will still show up to be told they won't have inventory for several days. This industry will be killed by the overbooking tactics the airlines use. Try Turo instead or get by with Uber. It's no longer worth the effort.