Enterprise Rent-A-Car

4.3
420 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2055 S Lincoln Highway, Saint Charles, IL
60174, United States
(630) 377-7800
https://www.enterprise.com/en/car-rental/locations/us/il/st-charles-lincoln-hwy-1574.html
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About

Car Rental AgencyVan Rental
Need a rental car in Saint Charles, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Charles Lincoln Highway location today.

Location

Enterprise Rent-A-Car
2055 S Lincoln Highway, Saint Charles, IL
60174, United States

Hours

Reviews

4.3
420 reviews
5 stars
306
4 stars
36
3 stars
28
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, indicating a need for better vehicle inspection.

Rental Process

Many customers appreciated the quick and efficient rental process, with smooth pick-up and drop-off experiences reported.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting excellent service while others faced significant issues, particularly with reservations and vehicle availability.

Location Preference

The St. Charles location received consistent positive feedback, with many customers expressing a preference to return there over other locations due to better service.
  • EW
    Eric Wolf
    3 days ago
    5.0
    The employees were nice and quick and very good at their jobs to make this an efficient process from beginning to end Well done!
  • CI
    Cristofer Izaguirre
    Oct 17, 2025
    1.0
    One of the worst services I've received at Enterprise. No help, no options, and the difference between not being able to rent a car for $53 because they didn't follow the double-credit policy. In other states, the service is absolutely top-notch and of high quality. I'm very dissatisfied.
  • AQ
    antonio Quiroz
    Oct 9, 2025
    5.0
    Me and my wife always have a good experience there the people are very nice. And friendly if we needed to rent a car, this is the place we always go to because we’re so comfortable there. Definitely we will be going back.
  • BG
    Bea Gonzalez
    Oct 3, 2025
    5.0
    They are polite
  • CJ
    Curtis Jones
    Sep 22, 2025
    5.0
    I've always had a good experience at this location, everyone is helpful and they get me in and out quickly
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Saint Charles, IL?

Enterprise Rent-A-Car is located at 2055 S Lincoln Highway, Saint Charles, IL 60174.

What are the operating hours of Enterprise Rent-A-Car in Saint Charles?

The hours are Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 10:00 AM to 1:00 PM.