Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Round Lk Hts, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Round Lake Heights location today.
Location
Hours
Reviews
4.2
222 reviews
5 stars
147
4 stars
28
3 stars
15
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Anthony's exceptional service.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including not receiving the reserved vehicle and being offered alternatives at higher prices.
Cleanliness
There were mixed reviews regarding the cleanliness of the vehicles, with some customers noting dirty cars and others appreciating the cleanliness of their rentals.
Rental Process
The rental process was generally described as quick and easy, although some customers experienced long wait times and miscommunication.
Communication
Customers reported issues with communication, including lack of updates on vehicle availability and rude interactions with staff.
- ILIyanna LegreeNov 16, 20255.0I wasn’t renting a car from this location this go around but I called in today because they were the only location open. I spoke with Andre and he was so polite and helpful. He gave me all the information I needed even information I didn’t know I needed. He was thorough,knowledgeable and so helpful! Great customer service!
- CCcitizenNov 13, 20255.0Excellent staff. Was helped by a very informative gentlemen, thank you for for making a stressful situation easier on us!
- NCNick CalabreseNov 12, 20255.0Great experience in renting a vehicle.
- AKAlice KrucekNov 9, 20254.0If you see price cheaper on their app save it to your phone or you DONT get that price. Other than that service n car was great.
- MFMatt FillNov 5, 20255.0I have rented vehicles from Enterprise for years, price and service remain a constant value. I would recommend them to everyone.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Round Lake Heights?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the operating hours for Enterprise Rent-A-Car at 604 W Rollins Rd?
The location is open from 8:00 AM to 6:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays and Sundays.
Can I reserve a rental car online for the Round Lake Heights Enterprise Rent-A-Car?
Yes, you can make a reservation online through their website at https://www.enterprise.com/en/car-rental-locations/us/il/round-lake-heights-150n.html
Does Enterprise Rent-A-Car in Round Lake Heights offer airport pick-up services?
Yes, this location provides airport pick-up services for greater convenience during your rental period.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, cash, check, Discover, Mastercard, and Visa as payment options.
Are there any discounts available for military personnel at Enterprise Rent-A-Car in Round Lake Heights?
Yes, this location offers discounts for active military members.
What nearby auto repair and towing services can I use if needed during my rental?
Nearby McMahon Auto Body offers auto body repairs, automotive repair, and towing services, which may be helpful if you have car issues during your rental.
What local dining options are close to Enterprise Rent-A-Car in Round Lake Heights?
You can visit local Mexican restaurants such as Taqueria Pueblana, Campestre Mexican Restaurant, and El Campestre for a meal before or after your rental experience.
Are there any local attractions near Enterprise Rent-A-Car in Round Lake Heights worth visiting?
Yes, Round Lake Beach is nearby and is a great spot to visit for some outdoor relaxation by the lake.
Is there a salon or spa near Enterprise Rent-A-Car where I can relax?
Yes, several salons and spas such as Legacy salon.spa, Stephanie's Salon & Spa, and Artistic Wave Salon are located close to the rental location.