Business Details
About
Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Done Fast. Done Right.
Location
Hours
Reviews
4.7
743 reviews
5 stars
647
4 stars
38
3 stars
15
2 stars10
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive, often highlighting individual team members for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with customers appreciating the speed and efficiency of the oil changes and other maintenance tasks.
Transparency
Customers appreciated the clear communication regarding services needed, with no pressure to upsell unnecessary services, fostering a sense of trust.
Quality of Work
Overall, customers expressed satisfaction with the thoroughness and quality of the work performed, often mentioning that issues were identified and addressed effectively.
Pricing Concerns
Some customers felt that the pricing was on the higher side compared to competitors, with a few expressing dissatisfaction over additional charges for services.
- VWvalerie wold4 days ago4.0Everyone I dealt with was very pleasant. They showed me what was needed for my truck. I came in for an oil change. I was very happy with what they did and what they told me and how I was treated
- TCTan CullumNov 12, 20255.0Great, friendly, professional and very informative staff! Thank you so much!!! You guys were great, and saved me a trip to a different shop!
- LBLucas BradyNov 7, 20255.0Shelly and the whole crew were amazing! She remembered everything I needed from the last appointment without even needing to look at the computer, although she did verify! I always go to this Grease Monkey location because it’s always a great experience. Thank you 👍🏼
- JJJackieNov 3, 20255.0Absolutely the best! We have been bringing our cars to grease monkey for many years, and they always provide exceptional service. The staff is always informative, helpful and pleasant to engage with. Highly recommend!
- GGGMKOct 22, 20255.0I absolutely love this location! The customer service I receive every time I go is beyond phenomenal. They are honest, they are fast and they are so kind. If you want amazing service this is the location you need to be taking your car to. I feel like they truly care and that my car is not just another in and out transaction. I went to a different location this year and the service was no where near the same, it almost felt like I was cheating because the Round Lake Beach staff are so amazing. Thank you guys for always taking care of all of my car needs!
Frequently Asked Questions About Grease Monkey
What services does Grease Monkey in Round Lake Beach, IL offer?
Grease Monkey provides oil changes and comprehensive vehicle maintenance services done quickly and correctly.
Where is Grease Monkey located in Round Lake Beach?
Grease Monkey is located at 778 East Rollins Rd, Round Lake Beach, IL 60073.
What are the regular operating hours of Grease Monkey at 778 East Rollins Rd?
Grease Monkey is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM.
Does Grease Monkey in Round Lake Beach have special holiday hours?
Yes, for example, it is open 8:00 AM to 4:00 PM on November 11, closed on Thanksgiving (November 27), open shorter hours on Christmas Eve and New Year's Eve, and closed on Christmas and New Year's Day.
How can I contact Grease Monkey in Round Lake Beach?
You can reach them by phone at +1 847-546-9943.
Does Grease Monkey have an online presence for more information?
Yes, details are available on their website: https://www.greasemonkey.com/locations/il/round-lake-beach/778-east-rollins-rd and their Facebook page.
What are some nearby dining options to Grease Monkey in Round Lake Beach?
Nearby restaurants include Pizza Ranch buffet, Arby’s sandwich shop, McDonald’s burger restaurant, Baskin-Robbins for ice cream, Chang Jiang Buffet, and Subway sandwich shop.
Are there any banks or financial services near Grease Monkey in Round Lake Beach?
Yes, nearby financial services include PNC Bank, U.S. Bank, H&R Block, Freeway Insurance, and New Commons Currency Exchange.
Can customers find automotive parts or repair shops close to Grease Monkey?
Yes, nearby automotive service locations include Lube Pros, Firestone Complete Auto Care, Pep Boys, and AutoZone Auto Parts.
What category of business is Grease Monkey in Round Lake Beach classified under?
Grease Monkey is categorized as an Oil Change Service Station and Auto Repair Shop.