Jiffy Lube

4.4
377 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROSELLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
500 Lake St, Roselle, IL
60172, United States

Hours

Reviews

4.4
377 reviews
5 stars
277
4 stars
53
3 stars
8
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individual employees like Rob and Melissa.

Service Speed

Numerous reviews highlighted the quick service, with many customers reporting being in and out in under 20 minutes.

Upselling Concerns

Several customers expressed frustration over aggressive upselling tactics, feeling pressured to purchase additional services.

Inconsistent Experiences

While many customers reported positive experiences, some noted a decline in service quality and professionalism in recent visits.

Trustworthiness

Mixed feedback on trustworthiness, with some customers feeling scammed or misled about necessary services.
  • MP
    Manisha Patel
    2 days ago
    5.0
    Always best service Staff is awesome you guys are one of the best love to be here all time time This is the place i would like to recommend for each and everyone
  • GE
    Geraldine Eiben
    Nov 12, 2025
    5.0
    Good Service, Knowledgeable Staff. We bring our vehicles here all the time. Trustworthy!
  • DD
    Daniel Donaldson
    Nov 10, 2025
    1.0
    It’s Really nice When I Drove by around 4:15PM Everyone was Sitting on Chairs in the 3’rd bay Doors Closed So I Drove on
  • LP
    L Prosser
    Oct 31, 2025
    1.0
    Only giving one star so I can share this horrible experience. I brought my car in about a year ago and they refused me and oil change because my hood is smashed. No big deal I respect that. So recently my room mate who is male brought my car here. Back in early June for an oil change. They didn't turn him away. My car is a 2016 Hyundai Elantra and this specific model has an annoying large drip pan type plastic feature that runs under most of my hood. As soon as my room mate brought my car back it was running funny and shaking and making crazy freaking noises. It was totally fine before that all I needed was an oil change. So now since June my car randomly dies at stoplights and runs like garbage. All from this one oil change. So this week I was mentioning why I can't change my own oil, because of that drip pan. The person I was speaking with looked under my car and realized jiffy lube never even put my whole drip pan panel back. It's totally bare and exposed. You can see my oil filter just wang dangling with 0 protection So they either didn't put it on or they didn't secure it and it fell off. I'm pretty sure I would have noticed if it has just fallen off while driving. So one oil change completely messed up my car and I don't know what I can even do now. Do NOT take your cars here. Now I gotta scrap it or sell it there's not much I can do and I'm livid!!! Edit: sent the email and have heard NOTHING back 😞 Edit two: emailed you all three times and have heard nothing back. Your response to my review was clearly just to save face. You all did nothing to help. You got my hopes up that you would make it right but no. Silence. I don't even trust you all to fix my car. My father in law came in there for an oil change about a week ago and your technician somehow messed up his car's internal computer and he had to take it somewhere else to get fixed How hard is is to do an oil change and not ruin someone's car ? Mine is ruined and there's nothing I can do and you tell me to reach out and I do and you all stay silent. Disgusting!!!!! I hope this location gets shut down I'm reporting you to the BBB. Just went to the BBB site and saw that what you all did to me is a common problem I'm not the first or only one. Do not take your car here people! They don't know what they are doing. Check their reviews on the better business bureau website.
  • JD
    Julie Dee
    Oct 15, 2025
    5.0
    I have been going to this location for many years with at least five different cars. I have always had a positive experience. I appreciate being able to stop in for a top off of fluids or air in my tires prior to any road trips. The team is very helpful and friendly. Always check the website for coupons!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.