Mercedes-Benz of Romeoville

4.8
251 reviews

About

Mercedes Benz DealerCar DealerUsed Car DealerAuto Repair Shop
Mercedes-Benz of Romeoville is a proud member of Fields Auto Group. We specialize in selling and servicing new and pre-owned Mercedes-Benz and Sprinter Commercial Vehicles

Location

Mercedes-Benz of Romeoville
541 S Weber Rd, Romeoville, IL
60446, United States

Hours

Reviews

4.8
251 reviews
5 stars
237
4 stars
3
3 stars
0
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The dealership is praised for its friendly, knowledgeable, and professional staff, providing a welcoming atmosphere and attentive service.

Sales Experience

Customers report a smooth and enjoyable car buying experience, with no pressure tactics and helpful sales associates.

Service Quality

While many reviews highlight excellent service and communication, there are some negative experiences regarding service delays and misdiagnoses.

Amenities

The dealership offers complimentary food and a comfortable waiting area, enhancing the overall customer experience.

Facility Condition

The dealership is noted for its clean and modern facilities, contributing to a positive impression.
  • MS
    Mazen Salamah
    5 days ago
    5.0
    Hands down great dealership. From the minute I walked in, to the minute I walked out, I was treated with nothing but Respect. The Sales and Management team never gave me the vibe that they’re just trying to sell a car and get me out. They were patient, understanding, and nothing but fair. I will definitely be doing more business in the near future and will refer any family/friends without a doubt. Thank you
  • MK
    Mais Khouri
    6 days ago
    5.0
    I've dealt with three Mercedes dealers so far, and the Romeoville location has provided me with the most outstanding service ! Chris and Brad are friendly, provide an amazing customer service, and most importantly -honest! The location is extremely clean and their waiting area is one of the best. As a woman with little knowledge in cars, I choose to drive over 30 minutes (even though I have a dealer that is 5 minutes away from me) to ensure I'm getting the best service, without being taken advayoff.
  • MG
    Miguel A. Garcia
    6 days ago
    5.0
    Went in for a b service on my 2023 sprinter. Was greeted promptly by Chris,asked for my Info and took my car in. Comunicated thru out the process which was fast and provided complimentary car wash. P.s come hungry they have hot breakfast cooked to order.
  • HH
    Hateem
    Nov 14, 2025
    5.0
    10/10 experience here, will definitely return with my other Mercedes cars to trade. They can also get cars from Orland park if they have something you like over there! Greta helped me up front while my sales person was busy. She is very knowledgeable and personable! Ask for Al, Ivan or Kim to sell you a car. All of them are great and know their product very well! Matt and victor the sales and finance managers were also great to work with! Usually I get donuts for dealerships that I have a great experience at, however I am not sure if a box of 12 donuts is gonna compete with the whole entire cafe and snack bar they have there haha. You guys might be too boujee for my budget. But they are a great place with great people! Highly recommend!
  • MO
    Marcus Ohnemus
    Nov 5, 2025
    5.0
    Kimberly was great as a sales person! Overall the dealership was very honest and acted with integrity throughout the process. We bought a used Volkswagen and they even informed us that there was a minor engine repair that that was found when they were getting the car ready for resale. They took the car specifically to to a Volkswagen dealership for repair so it would be fixed by with Volkswagen parts to uphold the manufacturer warranty. Highly recommend purchasing your next vehicle from them.

Frequently Asked Questions About Mercedes-Benz of Romeoville

What types of vehicles does Mercedes-Benz of Romeoville specialize in?

Mercedes-Benz of Romeoville specializes in selling and servicing new and pre-owned Mercedes-Benz and Sprinter Commercial Vehicles.

Where is Mercedes-Benz of Romeoville located?

It is located at 541 S Weber Rd, Romeoville, IL 60446, USA.