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AutoZone Auto Parts

4.2
(301 reviews)

Business Details

414 S Weber Rd, Romeoville, IL
60446, United States
(815) 577-3842
https://www.autozone.com/locations/il/romeoville/414-s-weber-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Weber Rd in Romeoville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Romeoville, IL or call us at (815) 577-3842.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
414 S Weber Rd, Romeoville, IL
60446, United States

Hours

Reviews

4.2
301 reviews
5 stars
196
4 stars
45
3 stars
26
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Imani, Diego, and Brandon for going above and beyond to assist.

Knowledgeable Staff

Numerous reviews noted the staff's extensive knowledge about automotive parts and repairs, helping customers find the right products and providing valuable advice.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly regarding returns and management's handling of issues.

Quick Service

Several reviews mentioned the efficiency of service, with customers appreciating the quick assistance and installation of parts.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, making it a reliable choice for automotive needs.
  • JR
    james ravnic
    Feb 7, 2026
    5.0
    Imani had the best customer service I've ever received in an auto part store,,,, needs a raise
  • AH
    Ali Hayat
    Jan 23, 2026
    5.0
    Eli, Collins and Alex are an asset to this outlet, very knowledgeable and they will go above and beyond to keep the ball rolling and being a local business I will definitely keep my business local. Keep up the good work guys.
  • DR
    David RWDS
    Dec 20, 2025
    1.0
    **1 star – Absolutely terrible customer service** I walked into my local AutoZone needing nothing more than a simple air filter for my car. There were three employees standing around at the front counter doing literally nothing. One of them finally acknowledged me and went to the back to grab the part. That’s when things went completely off the rails. Instead of coming back to ring me up, he ran into someone he apparently knew and started a full-on 15-minute personal conversation right there in the aisle. I stood at the counter waiting the entire time while they laughed and caught up like it was a social visit. The other two employees didn’t bother to help either—they just kept standing there. After 15 minutes of being ignored, I walked out without the part. As a former AutoZone employee who actually earned two Extra Miler awards for going above and beyond for customers, this experience was embarrassing and infuriating. If this is how the company treats paying customers now, they’ve completely lost their way. I won’t be giving AutoZone another dime of my money. There are plenty of other parts stores that actually value your time and business. Do yourself a favor and go somewhere else.
  • LB
    Linda Brickley
    Nov 21, 2025
    5.0
    Just wanted to say, I came in for my car battery and had the best experience from Brandon. He's a lovely person even if he is ex Army, lol. He was friendly and kind, and I felt like I made a new friend.
  • JD
    juStin daviS
    Oct 30, 2025
    5.0
    I recieved amazing customer service from Imani and I'm expecting to come back again. Thank you, Imani I never had the chance to tell you today! Changed my light and I'm coming back for led

Frequently Asked Questions About AutoZone Auto Parts

What are the weekly operating hours for AutoZone Auto Parts in Romeoville, IL?

The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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