Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Weber Rd in Romeoville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Romeoville, IL or call us at (815) 577-3842.
Many customers praised the staff for their exceptional customer service, highlighting individuals like Imani, Diego, and Brandon for going above and beyond to assist.
Knowledgeable Staff
Numerous reviews noted the staff's extensive knowledge about automotive parts and repairs, helping customers find the right products and providing valuable advice.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding returns and management's handling of issues.
Quick Service
Several reviews mentioned the efficiency of service, with customers appreciating the quick assistance and installation of parts.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, making it a reliable choice for automotive needs.
JR
james ravnic
Feb 7, 2026
5.0
Imani had the best customer service I've ever received in an auto part store,,,, needs a raise
AH
Ali Hayat
Jan 23, 2026
5.0
Eli, Collins and Alex are an asset to this outlet, very knowledgeable and they will go above and beyond to keep the ball rolling and being a local business I will definitely keep my business local. Keep up the good work guys.
DR
David RWDS
Dec 20, 2025
1.0
**1 star – Absolutely terrible customer service**
I walked into my local AutoZone needing nothing more than a simple air filter for my car. There were three employees standing around at the front counter doing literally nothing. One of them finally acknowledged me and went to the back to grab the part.
That’s when things went completely off the rails. Instead of coming back to ring me up, he ran into someone he apparently knew and started a full-on 15-minute personal conversation right there in the aisle. I stood at the counter waiting the entire time while they laughed and caught up like it was a social visit. The other two employees didn’t bother to help either—they just kept standing there.
After 15 minutes of being ignored, I walked out without the part. As a former AutoZone employee who actually earned two Extra Miler awards for going above and beyond for customers, this experience was embarrassing and infuriating. If this is how the company treats paying customers now, they’ve completely lost their way.
I won’t be giving AutoZone another dime of my money. There are plenty of other parts stores that actually value your time and business. Do yourself a favor and go somewhere else.
LB
Linda Brickley
Nov 21, 2025
5.0
Just wanted to say, I came in for my car battery and had the best experience from Brandon. He's a lovely person even if he is ex Army, lol. He was friendly and kind, and I felt like I made a new friend.
JD
juStin daviS
Oct 30, 2025
5.0
I recieved amazing customer service from Imani and I'm expecting to come back again. Thank you, Imani I never had the chance to tell you today! Changed my light and I'm coming back for led
Frequently Asked Questions About AutoZone Auto Parts
What are the weekly operating hours for AutoZone Auto Parts in Romeoville, IL?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery for your convenience.
Where is AutoZone Auto Parts located in Romeoville?
It is located at 414 S Weber Rd, Romeoville, IL 60446, USA.
What types of auto parts and brands can I find at the AutoZone in Romeoville?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Romeoville?
You can call them at (815) 577-3842 or email customer.service@autozone.com.
Does AutoZone offer curbside pickup and in-store shopping options?
Yes, the store provides curbside pickup and allows in-store shopping.
What nearby restaurants can I visit before or after shopping at AutoZone Romeoville?
You can visit nearby restaurants such as Jersey Mike's Subs, Panda Express, Freddy's Frozen Custard & Steakburgers, and Popeyes Louisiana Kitchen for a meal or snack.
Are there any hair salons near the AutoZone store in Romeoville?
Yes, SportClips and Sport Clips Haircuts of Romeoville are nearby hair salons you can visit.
Where can I get my car washed near AutoZone Auto Parts in Romeoville?
Nearby car wash options include Romeoville $3 Express Car Wash, Express Wash, and Romeoville Car Wash.
What other automotive services or shops are near AutoZone in Romeoville?
Nearby automotive services include Tala Collision & Repair for auto body and repair and Sergio's Towing and Recovery Inc for towing and truck repair.
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