Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Rockford.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
164 reviews
5 stars
138
4 stars
7
3 stars1
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their courteous and efficient service.
Service Quality
While most reviews noted quick and thorough service, several customers reported issues with oil changes leading to leaks or overfilling.
Management Issues
Some reviews mentioned poor management practices, including lack of accountability and unsatisfactory responses to complaints.
Convenience
Customers appreciated the convenience of staying in their vehicles during service and the quick turnaround times.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious issues.
- LJLes Jiménez2 days ago5.0Michael and his team are great! Very friendly, patient, and explained everything about what was wrong with my vehicle, very well.
- JHJacqueline HollowayJan 6, 20261.0I usually don’t leave reviews, but I had to because DONT GO HERE. I went in for an oil change, they told me they thought I had a coolant leak into my engine and an oil leak into my coolant reservoir. Naturally I took it in to a mechanic and they couldn’t find one thing wrong with my vehicle 🙃 of course their workers also upsold me in the kind of oil too to “prevent further damage to the engine”.
- JMJodi MJan 3, 20265.0Very friendly and knowledgeable staff. Had my vehicle in and out very quickly. Helped answer my questions and were not just trying to sell services, but seemed to care about my vehicle and what I needed to keep it in good condition. Thank you to the staff, you made me feel better about taking my vehicle in for service.
- CHChristopher HolsteinDec 4, 20255.0The person who was explaining the whole process to me, including the different services and how much they cost was very courteous and friendly. Some places they're like a robot. He offered me this stuff but he wasn't pushy. The whole crew was boom boom boom I was in and out. The only thing that was different than grease monkey was when it was snowing the other day, which was the day after I got my oil changed, I needed to use my wiper wash and it was empty. Which means they didn't fill it up. I don't know if that was included, but even if it wasn't somebody should have pointed that out because the very next day we got hit with record snow and I didn't have any wiper wash
- TGTimothy GossNov 17, 20255.0Fantastic service! These guys are quick, efficient, and super courteous. Probably the best experience with an oil change I have ever had. They took time to go through everything, even though I had told them that I had an aftermarket air filter, had already topped off the windshield wiper fluid, and had a brand new cabin, air filter, and wiper blades, but they still made it a point to check them. As a guy that uses my vehicle and travels for work. I am very particular about who laser hand under the hood of my vehicle. I trust these guys 100% and will return.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Rockford provide?
Valvoline Instant Oil Change in Rockford offers preventive vehicle maintenance services including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Rockford?
The Rockford location is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The shop is closed on major holidays like Thanksgiving and Christmas.
Where is Valvoline Instant Oil Change located in Rockford?
It is located at 6772 E State St, Rockford, IL 61108, USA.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for service at Valvoline Instant Oil Change in Rockford.
What payment methods are accepted at the Rockford Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
How can I contact Valvoline Instant Oil Change in Rockford?
You can call their main phone number at +1 779-269-0360 or their alternate phone at +1 800-327-8242.
Are there dining options near Valvoline Instant Oil Change in Rockford?
Yes, nearby dining options include Five Guys for burgers, Mission Bbq for barbecue, Red Robin for casual dining, and Perkins Restaurant & Bakery for breakfast and brunch.
What financial services are near Valvoline Instant Oil Change in Rockford?
Nearby financial services include Midland States Bank, Midland States Bank Deposit ATM, Midland Wealth Management - Rockford East State, Midland Trust Company, and First Northern Credit Union Mortgage Services.
What health and wellness services can I find near Valvoline Instant Oil Change?
Nearby health services include Evolve Chiropractic of Rockford Crossings, Elite Spine & Wellness Center, and massage therapy providers.
Does Valvoline Instant Oil Change in Rockford have an online presence?
Yes, they have an official website and social media pages including Facebook and Instagram (@valvolineinstantoilchange) where you can find more information and updates.