Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rockford area, turn to Safelite AutoGlass . Those in central Rockford or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1803 E Riverside Blvd, Safelite AutoGlass Rockford repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
442 reviews
5 stars
365
4 stars
27
3 stars
9
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their friendly demeanor and thorough explanations during the service.
Convenience
The mobile service aspect was frequently mentioned as a major benefit, with many customers appreciating the ease of scheduling and the ability to have repairs done at home.
Communication
Reviewers noted excellent communication throughout the process, including timely updates and clear explanations from both the office staff and technicians.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending Safelite for windshield repairs and replacements.
- BKBig Karrma4 days ago5.0Great and knowledgeable service! Wouldn’t go anywhere else!
- JVJAMIE VILLAJan 2, 20265.0Joseph did an absolutely over-the-top quality job replacing my windshield through Safelite Repair. From start to finish, the process was simple, smooth, and very professional. Joseph was punctual, knowledgeable, and clearly takes pride in his work. The installation was done efficiently and with great attention to detail. If you’re looking for someone who makes the whole experience easy and delivers excellent results, Joseph is your guy. Highly recommend!
- SWScott WarrenDec 25, 20255.0Great experience with the app, and also the technician was amazing, great communication, hard worker.
- SKSteve KishDec 24, 20255.0I was hesitant to use Safelite due to online reviews/complaints, but found most were directed at the shop in Naperville. I took a chance and made my appointment online. I received the quote and confirmed the appointment. They fit me in quickly (4 days of which 2 were weekend days). Gerber was over a week wait and I had to take it in to a physical shop. Safelite came out to my home and replaced the windshield in my garage in under 2hrs. The technician was competent and friendly. He explained everything he was going to do and showed me what he did when he finished. The price charged was exactly what I was quoted online. I was very happy with my Safelite experience and highly recommend for a windshield replacement!
- JHJelena HolcombDec 19, 20255.0They were timely and kind. Everything went as planned even when calibration took longer than expected because the anticipated time was longer than the actual time taken.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rockford provide?
Safelite AutoGlass offers auto glass installation and repair, including windshield chip and crack repair, windshield wiper replacement, power window repair, and glass replacement for cars, trucks, and vans.
Where is Safelite AutoGlass located in Rockford, IL?
Safelite AutoGlass is located at 1803 E Riverside Blvd, Rockford, IL 61114, USA.
What are the operating hours for Safelite AutoGlass Rockford?
The shop is open Monday to Friday from 7:00 AM to 5:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
Does Safelite AutoGlass Rockford offer mobile services?
Yes, Safelite provides both in-shop and mobile auto glass repair and replacement services for convenient service in the Rockford area.
What payment methods does Safelite AutoGlass Rockford accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Safelite AutoGlass Rockford wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance to accommodate customers with mobility needs.
Can I book an appointment online for Safelite AutoGlass in Rockford?
Yes, online appointment booking is available through their reservation URL to schedule your service.
Which nearby automotive parts stores are close to Safelite AutoGlass Rockford?
Nearby automotive parts stores include O'Reilly Auto Parts and Discount Tire, convenient for customers who might need additional auto parts or accessories during their visit.
What dining options are near Safelite AutoGlass Rockford?
Nearby dining options include Burger King, Mi Placita (Mexican restaurant), Riverside Family Restaurant, La Michoacana Mexican Creamery, Teriyaki Express, and Da Catch Fish, Chicken and Grill for a variety of meals before or after your appointment.
Are there any nearby services that can complement a visit to Safelite AutoGlass?
Yes, customers can visit Wow Wash Car Wash for auto cleaning, Brookside Veterinary Clinic nearby for pet care, or Walgreens for pharmacy and convenience supplies while in the area.