Location.com logo
A car being immersed in a rich blanket of HotShine® Carnauba Wax
Brand Certified

Mister Car Wash

3.8
(639 reviews)

Business Details

3708 E State St, Rockford, IL
61108, United States
(815) 399-0219
http://mistercarwash.com/

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Location

Mister Car Wash
3708 E State St, Rockford, IL
61108, United States

Hours

Reviews

3.8
639 reviews
5 stars
305
4 stars
116
3 stars
76
2 stars
54
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of cleaning, particularly regarding interior vacuuming and detailing, often leaving cars still dirty after service.

Customer Service

While some reviews praised the friendly staff, numerous complaints highlighted poor customer service, including unresponsive management and rude interactions.

Pricing Concerns

Several customers felt that the prices were too high for the level of service provided, with many stating they could achieve better results at lower-cost alternatives.

Inconsistency

There were mixed reviews about the consistency of service quality, with some customers reporting excellent experiences while others faced significant issues during their visits.
  • KM
    Kevin Mcpherson
    2 days ago
    1.0
    I moved out of Rockford in 2011. Is it like octopus? Do they vacuum clean windows and wipe down dash and so on? And what is the prices
  • BC
    Bebi Chicago
    Feb 20, 2026
    1.0
    Es la segunda vez que voy la primera pedi un lavado por fuera e interiores lo de afuera si me gusto mas que otros lados pero el interior estaba todo asqueroso ni siquiera aspiraron ni pasaron un trapo para limpiar por dentro pensé que talvez era el Personal qué en esa ocasión me toco y no estaba bien capacitado por no haber muchos lugares de interiores decidí dar otra oportunidad Volvi a ir el día de ayer lleve dos camioneta a a lavado de interiores y exteriores y no definitivamente super mal necesitaba un aspiration ya que subí a mi perro también derrame serves atrás pensé que pagando para limpiar estás dos cosas sería de gran ayuda no importaba si tenía que pagar extra salí de ahí con el mismo líquido derramado y los pelos del perro eso si olía muy bien pero todo sucio por dentro los tapetes ni me los limpiaron eso que pagué extra por eso al reclamar y decirle de los tapetes solo sacaron uno el del piloto y lo limpiaron con agua jamás volveré a ir ahí
  • SC
    SANDRA D CRAIN
    Feb 13, 2026
    5.0
    Love this place they really do a good job with my car anything I ask they to do they take care of it . The workers r so polite and courteous. I appreciate there professional service
  • TH
    Tina Hadden
    Feb 12, 2026
    1.0
    I paid $15 for exterior car wash add half of my car get didn't get washed because some of the brushes on the automatic car wash weren't working so the driver side of my car and the back of my car did not get washed it looks crappy and I want a refund!
  • VP
    Vanessa Pineda
    Jan 26, 2026
    1.0
    I know it’s kind of an “express” car wash, but that’s no excuse for such a mediocre job. When I got home and checked the rear interior of the car, it looked like they only picked up the trash and that was it. The seats were still visibly dirty, and I had to clean them myself. On top of that, when I was told the car was ready, the side mirrors still had cleaning liquid on them, which I had to point out (otherwise, I would’ve had to clean that too). For almost $30, I’m not expecting anything amazing, but I do expect something better than this.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

Brand Certified Facts from Mister Car Wash

Mister Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: