Business Details
About
Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.
Location
Hours
Reviews
3.8
645 reviews
5 stars
305
4 stars
116
3 stars
77
2 stars
56
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers expressed dissatisfaction with the quality of cleaning, particularly regarding interior vacuuming and detailing.
Customer Service
While some reviews praised the friendliness of the staff, numerous complaints highlighted poor customer service and lack of responsiveness to issues.
Pricing Concerns
Customers frequently mentioned that the prices are high relative to the quality of service received, leading to feelings of being overcharged.
Membership Issues
Several reviews indicated frustration with the membership model, particularly regarding the additional costs for interior cleaning and inconsistent service.
Facility Condition
Some customers noted improvements in facility cleanliness and renovations, but others pointed out issues with equipment and service consistency.
- RRRodolfo Fonseca Rosales5 days ago5.0Soy cliente de Míster Car Wash hace varios meses, acudo a los diferentes Míster de Rockford (Manchesney Park, Loves Park y en la East State) en los 3 lugares el lavado es muy bueno, pero lo que más me gusta y le doy 5 estrellas a todos, es a la calidad humana y el servicio que prestan, muestran un trato muy agradable y siempre estan dispuestos a ayudar en lo que necesites, doy FE de ello...
- MEMandy ElizarrarasNov 9, 20255.0Automatic carwash is always working perfectly and employees are always super quick to help with anything.
- ASAnthony SandersOct 6, 20252.0I pay $40 a month for a membership and that doesn't even include the inside of the car. I think that's ridiculous! On top of that they have employees there who do a half-ass job of wiping off your car inside and out after you have paid the ridiculous extra $15 to have that done. Definitely gonna cancel my membership because they obviously don't care about good customer service
- TWTiffiny WhitmoreOct 5, 20255.0The young men took care of an issue I had
- CTCharlene TOct 2, 20251.0They usually do a really good job and are so nice but I went today paid 42.00 and had the worst service. They did not vacuum the inside of my car, they did not clean the windshield, or wipe the dash. I’m so disappointed in the service especially when you pay extra for services and they don’t do it.
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What are the operating hours of Mister Car Wash on weekdays?
Mister Car Wash is open from 7:00 AM to 6:00 PM Monday through Friday.
Does Mister Car Wash offer a membership program?
Yes, the Unlimited Wash Club® Membership provides unlimited washes at any Mister Car Wash location nationwide with benefits like members-only lanes and self-serve vacuums.
What services does Mister Car Wash offer?
They offer exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, fleet accounts, interior cleaning, and their Unlimited Wash Club® Memberships.
How long does a full-service interior clean take at Mister Car Wash?
The full-service interior clean includes vacuuming, windows cleaning, wiping dash and panels, and finishes with a fragrance, all while you relax in the lounge for 15 minutes or less.
What payment methods are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, Mastercard, and Visa cards.
Are there holiday hour changes at Mister Car Wash?
Yes, for example, they are closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, they open from 7:00 AM to 4:00 PM, and on December 31, 2025, from 7:00 AM to 5:00 PM.
Where is Mister Car Wash located?
Mister Car Wash is located at 3708 E State St, Rockford, IL 61108, US.
What are some nearby places where I can eat before or after my car wash?
Nearby restaurants include Johnny Pamcakes (American diner), Quiznos (fast food), Wingstop (chicken and American fast food), Hacienda San Jose (Mexican), and San Jose (Mexican restaurant).
Are there any nearby automotive-related businesses to Mister Car Wash?
Yes, nearby automotive-related locations include Octopus Car Wash and another Mister Car Wash location, providing convenient alternatives for car detailing and washing services.
What nearby facilities can help with vehicle documents near Mister Car Wash?
Nearby DMV offices like the Rockford Secretary of State Facility and Drivers License Examining Station are available to assist with vehicle documentation and licensing needs.