Mister Car Wash

3.8
647 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Location

Mister Car Wash
3708 E State St, Rockford, IL
61108, United States

Hours

Reviews

3.8
647 reviews
5 stars
306
4 stars
116
3 stars
77
2 stars
56
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of cleaning, particularly regarding interior vacuuming and detailing, often feeling they did not receive the service they paid for.

Staff Friendliness

Numerous reviews highlighted the friendliness and helpfulness of the staff, with many customers appreciating the positive interactions.

Pricing Concerns

Several customers felt that the prices were too high for the level of service provided, with complaints about additional charges for interior cleaning and overall value.

Inconsistent Experience

Customers reported inconsistent experiences across different locations, with some locations performing better than others in terms of service and cleanliness.
  • HN
    Hood Nyanzi
    Dec 5, 2025
    1.0
    Your guys who clean inside the car did something that I didn’t like today.
  • RR
    Rodolfo Fonseca Rosales
    Nov 19, 2025
    5.0
    Soy cliente de Míster Car Wash hace varios meses, acudo a los diferentes Míster de Rockford (Manchesney Park, Loves Park y en la East State) en los 3 lugares el lavado es muy bueno, pero lo que más me gusta y le doy 5 estrellas a todos, es a la calidad humana y el servicio que prestan, muestran un trato muy agradable y siempre estan dispuestos a ayudar en lo que necesites, doy FE de ello...
  • ME
    Mandy Elizarraras
    Nov 9, 2025
    5.0
    Automatic carwash is always working perfectly and employees are always super quick to help with anything.
  • AS
    Anthony Sanders
    Oct 6, 2025
    2.0
    I pay $40 a month for a membership and that doesn't even include the inside of the car. I think that's ridiculous! On top of that they have employees there who do a half-ass job of wiping off your car inside and out after you have paid the ridiculous extra $15 to have that done. Definitely gonna cancel my membership because they obviously don't care about good customer service
  • CT
    Charlene T
    Oct 2, 2025
    1.0
    They usually do a really good job and are so nice but I went today paid 42.00 and had the worst service. They did not vacuum the inside of my car, they did not clean the windshield, or wipe the dash. I’m so disappointed in the service especially when you pay extra for services and they don’t do it.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the operating hours of Mister Car Wash on weekdays?

Mister Car Wash is open from 7:00 AM to 6:00 PM Monday through Friday.