Business Details
About
Auto Repair ShopTire Shop
At Just Tires you'll find a wide selection of both tires and services. From oil changes to wheel alignments, all services at Just Tires are performed by certified experts and use premium products.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
275 reviews
5 stars
207
4 stars
29
3 stars4
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specifically mentioning the manager, Conception, for his exceptional service.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers noting that they were able to get in and out in a timely manner.
Honesty
Customers appreciated the transparency and honesty of the staff regarding necessary repairs and services, often mentioning that they felt they were not being taken advantage of.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service and perceived upselling of unnecessary services.
Quality of Work
Customers frequently expressed satisfaction with the quality of work performed on their vehicles, including tire installations and repairs.
- DKDon Kortze4 days ago5.0The service was timely and efficient. They completed the installation and inspection and did not attempt to sell me anything additional. I respect that and certainly intend to utilize their services again.
- DRDaniel RuizNov 15, 20255.0Best place I could go, other shops, not to mention walmart mechanics they messed up the lognuts and the studs from my car and this place found out and fixed it quick and done it the right way, efficient and clean work, highly recommended.
- CCCEEGAR100Nov 14, 20255.0Thank You for your professionalism! Leading me the right direction to replace my tires. Courteous and knowledgeable staff, especially the front desk
- MBMatt BronowskiNov 10, 20255.0Conception and the team at Just Tires on State st in Rockford. Had a flat tire and they got me in and out in with 4 new tires and an alignment about 2 hours with NO appoitment. That location seemed short staffed and had previously scheduled appoitment and were still able to get me in
- RWRobert J WaltNov 8, 20255.0I received outstanding service as I always have! Good pricing, availability, friendly customer service, quick turnaround and most importantly - great communication before, during and after!
Frequently Asked Questions About Just Tires
What types of services does Just Tires in Rockford offer?
Just Tires offers a wide selection of tires and vehicle services including oil changes and wheel alignments, all performed by certified experts using premium products.
What are the regular business hours for Just Tires?
Just Tires is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Is Just Tires open on holidays?
Just Tires is closed on major holidays such as January 1, April 20, and November 27, but operates with reduced hours from 8:00 AM to 5:00 PM on holidays like May 26, July 4, and December 24.
Does Just Tires offer in-store pickup for tire purchases?
Yes, Just Tires provides in-store pickup service for customer convenience.
What payment methods are accepted at Just Tires?
Just Tires accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Just Tires accessible for customers with disabilities?
Yes, Just Tires has a wheelchair-accessible entrance and restroom to accommodate customers with disabilities.
Can I make an appointment at Just Tires online?
You can schedule a service appointment online through Just Tires' reservation page at https://www.justtires.com/en-US/make-appointment.
What nearby places can I visit before or after my appointment at Just Tires?
Nearby places include Primos Tacos Rockford food truck, Scooter's Coffee shop, and several dining options such as Johnny Pamcakes and Hacienda San Jose Mexican restaurant, perfect for grabbing a meal or coffee around your visit.
Are there any nearby insurance agencies near Just Tires?
Yes, Freeway Insurance, Brian Faulk Insurance Agency, and Jim Lundsten Agency are located nearby for convenient insurance services if needed during your visit.
Where can I find nearby automotive-related services to Just Tires?
Mister Car Wash, offering car wash and auto detailing, is located near Just Tires, providing complimentary automotive services.