Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Rockford. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
4.8
661 reviews
5 stars
614
4 stars
23
3 stars5
2 stars5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, providing excellent customer service.
Efficiency
Many customers noted quick service times, often completing tasks in under 20 minutes.
Quality of Work
While most reviews praised the quality of service, there were a few complaints about negligence leading to issues like oil leaks.
Cleanliness
The waiting area and facilities received positive remarks for being clean and well-maintained.
Honesty
Customers appreciated the transparent communication regarding services needed, with many noting that they felt they were not being upsold.
- RDR DDec 24, 20251.0Went in for a standard oil change. After mentioning an intermittent oil pressure light, the employee refused service and told me to go elsewhere, despite me not asking for any diagnosis or repair. Very rigid, dismissive interaction. Poor communication and not customer-friendly.
- JLJustin LDec 20, 20255.0Robert and crew were awesome! Had no problem accommodating my vehicle, were fast, professional, and extremely nice.
- GWGarrett WishallDec 15, 20255.0The technician gladly put on wiper blades in the cold when I realized I had a coupon for that after the job was already done—thank you!
- ABAnton BarvinokDec 15, 20251.0Lost my log not lock, during work. Wich made me not tobe able to replace a flat tire. Unthinkable negligence and no refund for towing bill.
- PCPam CarterDec 14, 20255.0Battery died in my car at a gas station. I was jumped to start it. I went directly to TiresPlus. The attendant took me right in and sold me a new battery and installed it. I was done in less than 20 minutes. Great service.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Rockford offer?
Jiffy Lube provides oil changes, brake services, battery replacement, fleet services, tire services, engine air filter replacement, radiator coolant fluid exchange, tire rotation, windshield wiper replacement, state vehicle inspections, cabin air filter replacement, transmission fluid exchange, brake replacement, and tune-ups including spark plug replacements in Rockford, IL.
Do I need an appointment to get my vehicle serviced at Jiffy Lube?
No appointment is necessary at Jiffy Lube; you can visit anytime during business hours for service.
How long does a typical oil change take at Jiffy Lube?
An oil change at Jiffy Lube takes about 15 minutes or less from start to finish.
What are the operating hours for Jiffy Lube in Rockford?
Jiffy Lube is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. The location is closed on Thanksgiving and Christmas days.
Can Jiffy Lube service fleet vehicles?
Yes, Jiffy Lube services most fleet vehicles and accepts most fleet credit cards, partnering with major fleet management companies like Enterprise, Element, and Holman.
Are there any coupons available for services at Jiffy Lube?
Yes, Jiffy Lube offers coupons to help you save on your next visit. Offers may vary by location, so check the coupon page on their website for current deals.
What payment options are accepted at Jiffy Lube Rockford?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, Samsung Pay, and Visa.
How can nearby places help when visiting Jiffy Lube in Rockford?
Nearby businesses like Rockford Community Bank and Wintrust Mortgage provide financial services if you need to manage payments or loans. Forest City Preschool is close by for parents dropping off children. After vehicle maintenance, you might visit local insurance agencies such as COUNTRY Financial for insurance needs.
Are there any medical facilities near Jiffy Lube in Rockford?
Yes, the UW Health Eye Care Clinic and Rockford Vet Center are nearby, which can be convenient if you have medical or veterinary appointments around your vehicle service visit.
What other automotive service providers are competitors to Jiffy Lube in the Rockford area?
Competitors include Valvoline, Take 5, Bridgestone Firestone, Midas, and Pep Boys, all offering various automotive maintenance and repair services.