Business Details
About
Oil Change Service StationAuto Repair ShopBrake ShopAuto Air Conditioning ServiceAuto MaintenanceAlternator Repair
Grease Monkey Oil Changes & More at 302 North Mulford Rd, Rockford, IL provides comprehensive automotive services, including full-service oil changes, brake service, fluid exchanges, tire rotations, and preventive maintenance. Conveniently located near Midway Village Museum, our service center ensures quick and reliable care. Visit us to experience our exceptional service and dedication to keeping your vehicle in top condition.
Location
Hours
Reviews
4.6
498 reviews
5 stars
419
4 stars
23
3 stars
13
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, with many appreciating the timely completion of oil changes.
Trustworthiness
Several reviews mentioned concerns about upselling and trust issues, with some customers feeling pressured into unnecessary services.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service, long wait times, and mistakes made during service.
Cleanliness and Environment
Some customers commented on the cleanliness of the facility, while others noted that the work environment could use improvements.
- EAErica Andrews6 days ago5.0Very friendly staff and cleanliness of the facility
- DBD. BaxterNov 14, 20255.0The Grease Monkey crew was prompt to recognize our arrival, and immediately greeted us and determined our needs. They provided professional service and discussed their inspection findings, explaining the importance of addressing them as soon as possible. Over all we were very impressed and pleased with our experience. This will be our go-to place and we will continue to promote this location to our friends and neighbors.
- KRkill the radioNov 11, 20255.0Mo and co. Were very helpful .....I think they try to upsell, but they do a really good job of letting you know what's wrong with your car and the prices aren't bad at all.....which I appreciate..... I'll definitely be back.
- AOAlexander OlivaresOct 25, 20255.0Today’s team was amazing! Happy I came here this morning as I passed other options, thank you!
- CCChris CaruanaOct 16, 20255.0Absolutely phenomenal customer service. They fixed everything in a timely manner, and even showed me different issues with my car, and told me how to prevent them. I will definitely be coming back and recommend everyone else to do so as well. 5-star rating!
Frequently Asked Questions About Grease Monkey
What services does Grease Monkey at 302 North Mulford Rd in Rockford, IL offer?
Grease Monkey provides full-service oil changes, brake service, fluid exchanges, tire rotations, and preventive vehicle maintenance.
What are the operating hours of Grease Monkey in Rockford, IL?
Grease Monkey is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25).
How can I contact Grease Monkey in Rockford, IL?
You can call Grease Monkey at +1 815-229-1890 or email them at retail9@greasemonkeyintl.com, aaguilar@fullspeedautomotive.com, or rsmith@fullspeedautomotive.com.
Where is Grease Monkey located in Rockford, IL?
Grease Monkey is located at 302 North Mulford Rd, Rockford, IL 61107, United States.
How does Grease Monkey ensure quality service for my vehicle?
Grease Monkey's certified pit crew is knowledgeable, friendly, and quick, ensuring your vehicle maintenance is done fast and right.
Are there places to eat near Grease Monkey at 302 North Mulford Rd?
Yes, nearby dining options include McDonald's, Sticky Rice Bites, La Pasadita Mexican Restaurant, Oscar's Pub & Grill, Chinmi Asian Cuisine, and Chinmi restaurant, offering a range of choices before or after your visit.
Can I visit any attractions near Grease Monkey while my car is being serviced?
Yes, Midway Village Museum is conveniently located nearby, providing an interesting place to explore while you wait.
Where can I get fuel close to Grease Monkey in Rockford?
BP Gas Station and BP are nearby for fuel and convenience items, making it easy to refuel your vehicle in the area.
Are there other automotive service options near Grease Monkey?
Yes, nearby competitors and options include LubePros, Phillips Automotive Inc, and other locations of Grease Monkey offering automotive repair and oil change services.
What amenities are available nearby for customers waiting at Grease Monkey?
Nearby amenities include laundry services at Mulford Laundry, banking at Chase and BMO Harris Bank ATM, grooming at Master Barbers and Hair Cuttery, and beauty services such as Nova nail bar and Beautiful Brows INC.