Oil Change Service StationAuto Repair ShopBrake ShopAuto Air Conditioning ServiceAuto MaintenanceAlternator Repair
Grease Monkey, located on Sandy Hollow Road, Rockford, Grease Monkey, offers a full-service 15-minute oil change. Open Sundays for your convenience, we provide brake services, AC recharge, tire rotation, tune-ups, and tire replacement. Conveniently located near Klehm Arboretum & Botanic Garden and Sandy Hollow Golf Course, our shop makes car care easy while you're out and about.
Customers generally praised the quick and efficient service, with many noting the friendly and knowledgeable staff.
Customer Experience
Several reviews highlighted positive interactions with employees, emphasizing their courteous and professional demeanor.
Concerns Raised
Some customers reported issues with service quality, including mistakes during oil changes and perceived upselling of unnecessary services.
Trust and Reliability
While many customers expressed trust in the staff, a few reviews indicated a decline in perceived honesty and reliability compared to previous experiences.
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Kristie Vandiver
5 days ago
5.0
Quick fast replacing my wiper blad and doing a oil change im very happy with the service
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Tammy Simmons
Feb 21, 2026
5.0
I had my oil changed and air filter changed Joey did an amazing job thank you
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denise westphal
Feb 11, 2026
5.0
They were very courteous and the store manager Larry was very knowledgeable and explained when and what would have to be fixed on my car, he is always friendly and a pleasure to deal with, will only go to this store
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Ahmed Essam
Feb 7, 2026
1.0
DON’T LET THEM TOUCH YOUR CAR!!
On August 29th 2025, I’ve taken my car to them to do an oil change and the technician left the coolant cap cranked open which splashed all the cooling fluid over the engine bay while I was on the highway and almost caused the engine to seize. I paid $300+ in towing in addition to my roadside assistance.
The store and their corporate kept lying to me that they will reimburse me for the towing but they sent me an uncovered check that got denied! After that the corporate kept lying that they are working on resending the check for over 3 months. I gave them many chances and was patient but they kept lying.
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Natalie H
Jan 24, 2026
5.0
I have had battery issues for the past few days. I had all the info on what battery I needed; just needed someone to install it. They had the part and got me in within half an hour. I couldn't be more grateful for the help!