Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rockford, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Alpine Road location today.
Location
Hours
Reviews
4.1
629 reviews
5 stars
424
4 stars
58
3 stars
31
2 stars
20
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported poor experiences with communication and service.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including confirmed reservations not being honored.
Cleanliness and Condition
Customers generally noted that vehicles were clean and well-maintained, though some reported issues with specific cars.
Hidden Fees
Several customers expressed frustration over unexpected charges and unclear pricing, particularly regarding fuel and toll fees.
- SRSarah Rogin4 days ago5.0I made online reservations and needed to change the site. The pickup and return were flawless. Everything was timely. I found the app and texts easy to respond. Staff was helpful and knowledgeable.
- CPCedric Pena4 days ago5.0Sherrell was a good and kind person, I would be happy to use enterprise again just for her and her manager that helped me out. (I may have misspelled her name)
- SCStacey CaveJan 2, 20265.0Travis was very friendly and helpful. When I had a problem he got in it right away and address the issue I was having. Thank you again. This car rental place is MUCH better than Hertz 10/10 highly recommend Enterprise.
- CUCORVAIRWILD UGLYTRUKDec 15, 20255.0Travis, Rockford store manager, assured me of an excellent rental experience. Will def return!
- MSMatt SimonsenDec 9, 20251.0Once again, we rented a certain type of vehicle and once again we were lied to, and we’re not given the vehicle that we needed to rent Extremely poor uncaring customer service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rockford, IL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rental.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
From Monday to Friday, Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Enterprise is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays.
How can I make a reservation for a rental car at this location?
Reservations can be made online through their website at enterprise.com/reserve or by calling +1 779-208-3919.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Enterprise Rent-A-Car located in Rockford, IL?
The location is at 221 N Alpine Rd, Rockford, IL 61107.
Are there any nearby gas stations that I can use while renting a car from Enterprise?
Yes, nearby you can find Kelley’s Market gas station and Exxon & Mobil Stations for refueling convenience.
What car dealerships are near Enterprise Rent-A-Car in Rockford?
Nearby car dealerships include Rock River Ford, Anderson Kia on Perryville, Rock River Kia, Anderson’s Rock River Ford, and Anderson Mitsubishi.
What services can I find near Enterprise Rent-A-Car related to vehicle maintenance?
Close to Enterprise you will find automotive repair services at Rock River Ford, Anderson Kia on Perryville, and Anderson Mitsubishi.
Are there any nearby beauty and wellness centers near Enterprise Rent-A-Car?
Yes, nearby beauty and wellness centers include Skin Society, Luxé Nail Bar of Rockford, Beauty Boss, Forever Young Beauty and Wellness, Cathy Mershon Hairstylist, and PerFections! Hair Removal & Skin Care.