AutoZone Auto Parts

4.4
202 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Main St in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 282-1871.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3101 N Main St, Rockford, IL
61103, United States

Hours

Reviews

4.4
202 reviews
5 stars
126
4 stars
47
3 stars
19
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Issues

Several reviews highlighted problems with incorrect items being provided, leading to frustration with returns and exchanges.

Store Experience

While some customers had positive experiences, others reported issues with staff attitude and service quality, indicating inconsistency in customer interactions.

Stock Availability

Customers expressed concerns about the store's inventory levels, noting that certain items were frequently out of stock compared to competitors.

Positive Recognition

Specific employees received commendations for their exceptional service, contributing to a positive overall impression of the store.
  • JP
    Jeff Palmer
    Nov 12, 2025
    5.0
    Friendly staff. Actually probably the friendliest people I talked to all day. I know where to go for auto care.
  • MV
    Mario vargas
    Oct 19, 2025
    1.0
    Worst store, you can go to. They don't wanna do you no returns. No, exchanges just because your receipt show a different store, but you do have a receipt showing that you purchased with your informationon it. And they gave you the wrong item, and they still do not want honor the. Receipt.
  • LB
    Lucas Boyles
    Sep 6, 2025
    5.0
    Thank u very much Jason for the excellent service and great sales expertise and amazing customer service and I will definitely come to n main AutoZone
  • ML
    Moises Lopez
    Aug 20, 2025
    5.0
    Isaiah and Jason were so polite to me, helped me and were so kind, they were so patient with me and got what I needed. I recommended coming at this location!
  • CT
    Cruz Tafolla
    Jul 30, 2025
    1.0
    Items are allowed to be returned at all autozone locations.Store denied and had to drive across town to another autozone location to return my item.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Rockford, IL?

AutoZone Auto Parts in Rockford, IL is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 7:00 PM.

Where is AutoZone Auto Parts located in Rockford?

The store is located at 3101 N Main St, Rockford, IL 61103, USA.