Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Auburn St in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 962-1207.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Knowledge
Several reviews highlighted the employees' knowledge and ability to diagnose issues, although some customers reported a lack of product knowledge from certain staff.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service, incorrect parts, and management issues, indicating inconsistency in customer experiences.
Efficiency
Customers appreciated the quick service and efficiency in resolving their issues, with several mentioning fast assistance during busy times.
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Lashay Spates
Feb 9, 2026
5.0
Micheal /mike was so helpful and made my experience so much better help me what I needed help with and very friendly and fast services best customer service I had ever
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Yawana Robinson
Feb 7, 2026
4.0
Stopped today for some wipers and had a few questions...the Assistant Manager Michael M. Was super helpful and knowledgeable! The guy found a simple solution that possibly saved me hundreds!!! Great job! Only 4 stars because I purchased a cell phone holder and it was overly cheaply made....will be trying to return or exchange and pay the difference for a better one.....see y'all soon!!! :)
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Carolyn Thornton
Feb 5, 2026
4.0
Super nice workers, clean store. Not crowded so fast check outs
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Fredrecka Vann
Feb 3, 2026
5.0
I had limited knowledge about brake fluid, including its purpose and location. However, Billy Garcia provided exceptional assistance by guiding me through the process and demonstrating how to properly fill the brake fluid in my car. His outstanding customer service and support truly exemplify the highest standards, and I sincerely appreciate his expertise and willingness to help.
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Destiny Cisneros
Jan 21, 2026
5.0
My battery died on the coldest snowiest day and i went to two different stores to try to get some help with getting a new one and getting it changed. Thankfully when I came into autozone billy came in swiftly and helped me out so much! I was told by the previous store they couldn’t take my battery out since its held down but billy had no problem getting right on it so i could be back on the road! thank you so much to everyone at this location for being so helpful!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Rockford, IL is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer services beyond in-store shopping?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located?
It is located at 3411 Auburn St, Rockford, IL 61101, USA.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts if I have questions or need help?
You can call them at (815) 962-1207 or email customer.service@autozone.com.
What are AutoZone Auto Parts' hours on Sundays?
On Sundays, AutoZone Auto Parts is open from 8:00 AM to 8:00 PM.
Are there other automotive services nearby AutoZone Auto Parts in Rockford?
Yes, The Crossover Motorsports offers automotive repair services nearby, handy if you need professional help after buying parts here.
Is there a gas station close to AutoZone Auto Parts where I can refuel?
Gas Depot, located near AutoZone, provides gas station and convenience store services, convenient for a quick fuel stop when visiting AutoZone.
What nearby places can customers visit for dining options after shopping at AutoZone?
Customers can visit Taqueria La Katrina for Mexican food, Popeyes® Louisiana Kitchen for fast food, or Da Catch Fish & Chicken for seafood, all located close to AutoZone.
Is there a nearby auto glass service close to AutoZone Auto Parts?
Yes, Aaron Auto Glass Rockford offers auto glass service nearby, which might be convenient for your vehicle repair needs.
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