Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Auburn St in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 962-1207.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
364 reviews
5 stars
219
4 stars
76
3 stars
38
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Micheal, Billy, and Marcus for their exceptional service.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although there were some complaints about incorrect orders.
Management Issues
Several reviews mentioned poor management and lack of product knowledge among employees, leading to frustration for customers.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about long wait times and rude staff.
Pricing Concerns
Customers expressed that while the service was good, the prices were often considered high compared to competitors.
- WDWalt Dezney3 days ago5.0Billy Garcia helped me find the right windshield wipers and went above and beyond and put them on for me. super nice great with people. And funny I might add Thank you Billy I appreciate the help AutoZone 3411 Auburn Street Rockford Illinois
- BDBre DîorJan 5, 20265.0Thanks to Michael ! He helped me fix my mom side mirror on her car when I thought it was broke . Great customer service and very helpful !!!
- DCDave CyborskiJan 1, 20265.0Billy was very helpful changing out a bad battery on our truck. Thank you!
- CMCheyenne MartinDec 31, 20255.0Micheal went above and beyond for me he’s the assistant manager I really enjoy the experience with him when I can in last week I give 10/10
- BJBritt JayDec 26, 20255.0This review is to the assistant manager on auntie street Michael m . From customer service to hands on . He has helped me out so much today didn’t even know it but a blessing I needed right now. I hope your kindness comes back to you 1000x happy holidays
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Rockford, IL is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer services beyond in-store shopping?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located?
It is located at 3411 Auburn St, Rockford, IL 61101, USA.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts if I have questions or need help?
You can call them at (815) 962-1207 or email customer.service@autozone.com.
What are AutoZone Auto Parts' hours on Sundays?
On Sundays, AutoZone Auto Parts is open from 8:00 AM to 8:00 PM.
Are there other automotive services nearby AutoZone Auto Parts in Rockford?
Yes, The Crossover Motorsports offers automotive repair services nearby, handy if you need professional help after buying parts here.
Is there a gas station close to AutoZone Auto Parts where I can refuel?
Gas Depot, located near AutoZone, provides gas station and convenience store services, convenient for a quick fuel stop when visiting AutoZone.
What nearby places can customers visit for dining options after shopping at AutoZone?
Customers can visit Taqueria La Katrina for Mexican food, Popeyes® Louisiana Kitchen for fast food, or Da Catch Fish & Chicken for seafood, all located close to AutoZone.
Is there a nearby auto glass service close to AutoZone Auto Parts?
Yes, Aaron Auto Glass Rockford offers auto glass service nearby, which might be convenient for your vehicle repair needs.