Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Alpine Road in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 398-3749.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Efficiency
Customers frequently noted the quick service, especially regarding battery replacements and other installations.
Knowledgeable Staff
Several reviews highlighted the staff's expertise and ability to provide accurate information and assistance with car parts.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Overall Satisfaction
The majority of reviews reflect a high level of satisfaction with the service received, recommending the store to others.
JK
Jami Kuczynski
Nov 11, 2025
5.0
Pablo was amazing help today! I came in with no working headlights. He was able to change one and get me home safe. Thank you again Pablo!!
JW
Joe White
Nov 5, 2025
5.0
Went in for a new battery. In and out in less than 10 minutes. Very helpful staff.
JR
Joanne Ramey
Nov 1, 2025
5.0
Can’t thank the manger enough for making a challenging situation into a pleasant experience. My car needed a battery and he took care of everything in just about an hour start to finish!!! Thank you for helping an old lady out !!!
PS
Pam Stephenson
Oct 29, 2025
5.0
The young woman who helped us went above and beyond. Very helpful and friendly.
CM
Christi McKinney
Oct 28, 2025
5.0
I had to make a quick stop for some headlights that were giving me trouble while trying to replace the bulbs. Bruce was super helpful throughout the whole process! Will definitely be back next time I need a part. Thanks, Bruce!