AutoZone Auto Parts

4.5
503 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Alpine Road in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 398-3749.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
201 S Alpine Rd, Rockford, IL
61108, United States

Hours

Reviews

4.5
503 reviews
5 stars
358
4 stars
88
3 stars
26
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Mel, Pablo, and Jamie for going above and beyond to assist.

Efficiency

Customers frequently noted the quick service, with many experiences of fast battery replacements and part installations.

Knowledgeable Staff

Reviewers appreciated the staff's knowledge and expertise, particularly in helping customers find the right parts and providing installation assistance.

Mixed Experiences

While many reviews were positive, there were a few mentions of poor service and unhelpful staff, indicating inconsistency in customer experiences.
  • HR
    Hillory Reese
    Dec 12, 2025
    5.0
    Wow! Better customer service than I ever expected at an AutoZone. Pablo was friendly and helpful and then he put my wipers on and used a rain-x cloth that I bought and he wiped down the whole windshield! Amazed by his impeccable customer service!!!
  • CJ
    Claudine Wilson Janik
    Dec 11, 2025
    5.0
    Pablo was AWESOME!! He knows so much and was SO helpful!! Definitely a huge asset to Auto Zone!! Thank you Pablo!!!! A+++++++
  • MW
    Michelle Walleser
    Dec 7, 2025
    5.0
    Ayden was so kind and helpful with installing a new car battery. Thank you, Ayden!
  • JK
    Jami Kuczynski
    Nov 11, 2025
    5.0
    Pablo was amazing help today! I came in with no working headlights. He was able to change one and get me home safe. Thank you again Pablo!!
  • JR
    Joanne Ramey
    Nov 1, 2025
    5.0
    Can’t thank the manger enough for making a challenging situation into a pleasant experience. My car needed a battery and he took care of everything in just about an hour start to finish!!! Thank you for helping an old lady out !!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Rockford, IL?

AutoZone Auto Parts in Rockford, IL is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.