Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 11th St in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 962-8987.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
503 reviews
5 stars
330
4 stars
89
3 stars
44
2 stars
15
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to assist with installations and diagnostics.
Employee Recognition
Several reviews highlighted specific employees, particularly Tracy, Jamell, and Brandon, for their exceptional service and suggested they deserve raises.
Mixed Experiences
While many customers had positive interactions, some reported poor service, including long wait times and unhelpful staff.
Product Availability
Customers expressed frustration over the availability of certain parts, with some stating they were often told to order items online.
Knowledge and Expertise
Customers appreciated the knowledgeable staff who provided clear explanations and assistance with car issues.
- ACAl CampbellNov 8, 20255.0Called beforehand and got wonderful help over the phone from an associate named Lily. When I came in she got everything ready for me and made it a fast and friendly experience. 10/10
- PKPeter KangOct 25, 20255.0I drove past the Advance Auto Parts and O'Reilly's to come here. All I needed was a headlight and a brake light. Shout out to James and Noah for going above and beyond with the install. Thank you.
- KVKristie VandiverOct 8, 20255.0Ozzy was a big help putting in my break light for me. He needs a rase!
- CTChandler TribbleSep 28, 20255.0Osman was very helpful and professional.
- JGJonny GarcíaJul 21, 20255.0Siempre encuentras lo que buscas.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts at 2520 11th St, Rockford, IL?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Which auto brands does AutoZone Auto Parts offer?
They offer brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What types of products can I find at AutoZone Auto Parts in Rockford?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Rockford for customer service?
You can call them at (815) 962-8987 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts active on social media?
Yes, they have a Facebook page at https://www.facebook.com/198243066931202 and a Twitter handle @autozone.
What are some nearby automotive-related businesses to AutoZone Auto Parts?
Nearby automotive businesses include Oscar's Tire Service, Rockford Auto Group LLC, Jokkers AUTO BODY, and Don Julian Motors, which can complement your auto parts needs with related services.
Are there dining options near AutoZone Auto Parts where customers can eat before or after shopping?
Yes, there are dining options nearby such as Burger King, Villa Di Roma (Italian restaurant), and Papa John's Pizza, great for quick meals or a sit-down dinner around your visit.
Which nearby places can help with metal fabrication or automotive repair needs?
Nearby options include Accurate Metals Illinois for metal fabrication, Metal Prep Services Inc. and Jokkers AUTO BODY for automotive repairs and customization.
What is the history or background of AutoZone Auto Parts in Rockford?
AutoZone Auto Parts in Rockford was established in 1979 and is a leading retailer of new and remanufactured auto parts along with car accessories.