Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 11th St in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 962-8987.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Staff Knowledge
Several reviews highlighted the employees' knowledge and ability to provide accurate information and assistance with car issues.
Mixed Experiences
While many customers had positive experiences, some reported poor service, including rude staff and unhelpful interactions.
Efficiency
Customers appreciated the quick service and timely assistance, especially during busy times.
Product Availability
There were complaints about product availability and issues with online orders not being ready in-store.
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Brandon Hugle
Feb 15, 2026
1.0
Called 5 time the call was answered they didn’t even put me on hold just put the phone down I could hear all of them talking I waited for about 5 minutes each call and never got helped they seem to care more about they’re hold times reports and less about helping customers
TL
Too Loud
Feb 4, 2026
5.0
Your amazing staff member Isreal Lewers was such a great help! I came in for audio supplies and he led me directly to them without hesitation, and checked me out in a very timely manner. The site was clean and your staff greeted me as I walked in. You have amazing staff at this location especially, Isreal shout out to him!
ES
Ed Szutkowski
Jan 22, 2026
5.0
Very nice, kind and courteous staff.
Helped me thru a warranty claim
MC
Mandy Coppotelli
Jan 17, 2026
5.0
We had an awesome experience with Rebecca P. And Dwan. Excellent professionalism from Rebecca and Dwan was very eager to learn about his role and customer service. He encouraged me to come back when I need anything, and I will. Thanks auto zone 11th street!
SH
Sarah Harsen
Jan 16, 2026
5.0
Osman and Nina helped me get the right wipers and put them on!! Osman came out in the snow to help me!! He was very friendly and more than willing to help!! They both went above and beyond!! Thank you both!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts at 2520 11th St, Rockford, IL?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Which auto brands does AutoZone Auto Parts offer?
They offer brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What types of products can I find at AutoZone Auto Parts in Rockford?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Rockford for customer service?
You can call them at (815) 962-8987 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts active on social media?
Yes, they have a Facebook page at https://www.facebook.com/198243066931202 and a Twitter handle @autozone.
What are some nearby automotive-related businesses to AutoZone Auto Parts?
Nearby automotive businesses include Oscar's Tire Service, Rockford Auto Group LLC, Jokkers AUTO BODY, and Don Julian Motors, which can complement your auto parts needs with related services.
Are there dining options near AutoZone Auto Parts where customers can eat before or after shopping?
Yes, there are dining options nearby such as Burger King, Villa Di Roma (Italian restaurant), and Papa John's Pizza, great for quick meals or a sit-down dinner around your visit.
Which nearby places can help with metal fabrication or automotive repair needs?
Nearby options include Accurate Metals Illinois for metal fabrication, Metal Prep Services Inc. and Jokkers AUTO BODY for automotive repairs and customization.
What is the history or background of AutoZone Auto Parts in Rockford?
AutoZone Auto Parts in Rockford was established in 1979 and is a leading retailer of new and remanufactured auto parts along with car accessories.
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