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AutoZone Auto Parts

4.4
(512 reviews)

Business Details

2602 11th Street, Rockford, IL
61104, United States
(815) 962-8987
https://www.autozone.com/locations/il/rockford/2602-11th-street.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 11th St in Rockford, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockford, IL or call us at (815) 962-8987.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2602 11th Street, Rockford, IL
61104, United States

Hours

Reviews

4.4
512 reviews
5 stars
337
4 stars
90
3 stars
43
2 stars
15
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Staff Knowledge

Several reviews highlighted the employees' knowledge and ability to provide accurate information and assistance with car issues.

Mixed Experiences

While many customers had positive experiences, some reported poor service, including rude staff and unhelpful interactions.

Efficiency

Customers appreciated the quick service and timely assistance, especially during busy times.

Product Availability

There were complaints about product availability and issues with online orders not being ready in-store.
  • BH
    Brandon Hugle
    Feb 15, 2026
    1.0
    Called 5 time the call was answered they didn’t even put me on hold just put the phone down I could hear all of them talking I waited for about 5 minutes each call and never got helped they seem to care more about they’re hold times reports and less about helping customers
  • TL
    Too Loud
    Feb 4, 2026
    5.0
    Your amazing staff member Isreal Lewers was such a great help! I came in for audio supplies and he led me directly to them without hesitation, and checked me out in a very timely manner. The site was clean and your staff greeted me as I walked in. You have amazing staff at this location especially, Isreal shout out to him!
  • ES
    Ed Szutkowski
    Jan 22, 2026
    5.0
    Very nice, kind and courteous staff. Helped me thru a warranty claim
  • MC
    Mandy Coppotelli
    Jan 17, 2026
    5.0
    We had an awesome experience with Rebecca P. And Dwan. Excellent professionalism from Rebecca and Dwan was very eager to learn about his role and customer service. He encouraged me to come back when I need anything, and I will. Thanks auto zone 11th street!
  • SH
    Sarah Harsen
    Jan 16, 2026
    5.0
    Osman and Nina helped me get the right wipers and put them on!! Osman came out in the snow to help me!! He was very friendly and more than willing to help!! They both went above and beyond!! Thank you both!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts at 2520 11th St, Rockford, IL?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Which auto brands does AutoZone Auto Parts offer?

They offer brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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